Terms & Conditions
Please read these Terms and Conditions (the “Terms” or “Agreement”) carefully before accessing or using the MANAVA Gaming Ecosystem. By accessing the Website, the App or any part of the MANAVA Gaming Ecosystem, by creating an account, by registering with the Platform, or by clicking a “sign-up” or equivalent button, you (the “User” or “you”) agree to be bound by these Terms and all Platform Rules incorporated by reference. If you do not agree with any part of these Terms, you must immediately stop using the Services and Products.
Corporate Structure and Legal Information
MANAVA MULTIVERSE LTD, a company incorporated and registered under the laws of the Republic of Cyprus under registration number HE 475610, with its registered office at Eleftherias 19, Lakatamia, 2312, Nicosia, Cyprus (“MANAVA”, “we”, “us”, or “our”), is responsible for the development, operation and distribution of the MANAVA Gaming Ecosystem, including the Website manava.io, mobile applications (including MANAVA Multiverse, SWAG, MANAVA Billiards and other MANAVA games) and other interfaces made available by MANAVA. MANAVA is the official developer and publisher of the MANAVA Gaming Ecosystem for distribution via the Apple App Store and Google Play.
These Terms govern the contractual relationship between you and MANAVA in connection with your access to and use of the MANAVA Gaming Ecosystem, the Services and the Products.
Email: sho@manava.io
1. Definitions and Interpretation
1.1. Definitions
In these Terms, the following capitalised terms shall have the following meanings:
“Agreement” means the agreement between you and MANAVA, comprising these Terms, the Platform Rules, product notices, pricing terms, event-specific rules and any other rules or terms expressly incorporated by reference.
“Alliance Agreement” means the Marketing Partnership Agreement of MANAVA, setting out the detailed terms of Partner participation in the Affiliate Marketing Programme, incorporated into these Terms by reference in respect of Partners.
“Alliance Balance” means an internal accounting tool of MANAVA reflecting the Partner’s accrued entitlements to compensation for verified marketing services in indicative units of account. Alliance Balance is not USDC, fiat currency, electronic money, a financial instrument, a payment instrument, or custody by MANAVA. The “$” symbol used in the Platform interface for the display of Alliance Balance is exclusively indicative.
“Alliance Core” means the Recognition Programme of MANAVA for high-performing Partners, comprising nine (9) Ranks, under which MANAVA allocates a discretionary Recognition Allocation from its corporate Marketing Fund to Partners qualifying at each Rank based on their individual marketing performance. Alliance Core is a discretionary recognition mechanism and does not represent any distribution of MANAVA’s turnover, profit share, dividend or entitlement to financial results.
“Alliance Key” means a paid digital subscription product offered by MANAVA that, during the subscription period, activates the internal game mechanic that increases the User’s NAVA balance through the MANAV Pool, as further described in Section 3.4.
“AML/CFT Requirements” means any applicable laws and regulations relating to anti-money laundering, counter-terrorist financing, proliferation financing, sanctions, tax evasion, fraud, bribery, corruption, trafficking and other financial crime, including in particular the Prevention and Suppression of Money Laundering and Terrorist Financing Law of 2007 (Law 188(I)/2007) of the Republic of Cyprus.
“Anybrain” means the third-party behavioural biometrics and anti-cheat technology provider engaged by MANAVA to support fair competition and to protect the Platform against bots, emulators, cheating, smurfing, multi-accounting and manipulation.
“App” means any mobile, web, Telegram, Discord or other software application, bot or interface made available by MANAVA to access the Services or the Products, including the MANAVA Multiverse application, the SWAG application and the MANAVA Billiards application.
“Basic Tier” means the level of participation in the Affiliate Marketing Programme available to all registered Users aged 18 and above free of charge, automatically upon registration.
“Card Provider” means a licensed third-party provider engaged by MANAVA from time to time to issue payment cards and related services to Users within the MANAVA Platform, as further described in Section 3.17.
“Confidential Information” means any information disclosed by one Party to the other Party in connection with these Terms which is not generally available to the public, whether disclosed in oral, written, electronic or any other form, including information that by its nature, content or the circumstances of its disclosure ought reasonably to be regarded as confidential. By default, all information shared between the Parties is treated as confidential unless otherwise defined herein, by the Disclosing Party or by applicable law.
“Cyber-attacks” means any deliberate exploitation of computer systems, technology-dependent enterprises or networks, including (without limitation) interventions by way of social engineering, phishing, hacking, smurfing, sybil attacks, distributed denial-of-service (DDoS) attacks, malware, misinformation campaigns, spoofing, majority-mining, consensus-based or other mining attacks, and double spending.
“Drop Jump” means the mechanism for attribution of marketing commissions in the Professional Tier of the Drop System, whereby commissions on Tiers 2 through 7 are directed to the next active Oracle subscriber in the upline chain if an intermediary Partner does not maintain an active Oracle subscription.
“Drop System” means MANAVA’s performance-based affiliate marketing programme with tier-attribution, comprising seven (7) tiers, operating as a Marketing Allocation framework under which MANAVA allocates up to twenty-six per cent (26%) of the Net Sale Price of each Qualifying Sale toward performance-based Partner compensation, distributed across tier levels of the Partner Network in accordance with Section 3.7.
“Encumbrances” means any pledge, suretyship, guarantee, mortgage, charge, lien, security interest, encumbrance or any similar right or interest of any kind imposed under an agreement, regulations, governmental authority decision or enforcement of a judgment, which gives another person or institution a priority or advantage over creditors, including any right of set-off.
“Fiat” means any asset that is a government-issued currency which is customarily used and accepted as a medium of exchange in its country or territory of issue.
“Force Majeure Event” means any event that is beyond the reasonable control of MANAVA or the User and prevents or delays a Party from performing its obligations under this Agreement, including (without limitation): earthquake, fire, explosion, flood, landslide, lightning, epidemics, pandemics, acts of war and terrorism (declared or undeclared), civil disorder, riots, embargoes, natural disasters, failure or interruption of the Internet, Cyber-attacks, DDoS attacks and similar Internet-based attacks having adverse effect, adoption of or any change in applicable law, regulation or governmental restriction, and acts or omissions of third-party service providers.
“Fork” means a change in the existing source code, or the creation of new or additional source code, in respect of a blockchain network, that could result in more than one version of the relevant blockchain, material changes in the function, value or name of a digital asset operating on that blockchain, or other technical changes affecting the functionality of the blockchain.
“Hold Period” means the period of thirty (30) calendar days during which Partner’s accrued Alliance Balance amounts are held by MANAVA prior to becoming available for USDC payout.
“In-game Items” means skins, cosmetic items, platform perks, badges, non-monetary rewards and other digital items made available solely within the MANAVA Gaming Ecosystem.
“Independent Marketing Channel” (also referred to as “Stream”) means a distinct marketing structure within the Partner’s network, formed as a result of the Partner’s marketing activity under one of the Partner’s direct referrals, and characterised by its own independent marketing performance metrics. An Independent Marketing Channel reflects a marketing capability indicator, not a recruitment requirement.
“IP Rights” means all intellectual property and proprietary rights owned by, licensed to or otherwise used by MANAVA in connection with the Website, the App, the Platform, the Services, the Products and the MANAVA Gaming Ecosystem.
“MANAV” means an internal accounting mechanism of the Platform used for the growth and maintenance of the NAVA balance of Alliance Key subscribers. MANAV is not a token, not a tradeable asset, and not a financial product. MANAV does not have the legal qualification of a security and does not fall within the definition of electronic money. MANAV does not grant the User any influence over the development of MANAVA or any rights in the governance of the Platform. MANAV is recorded in the MANAV Pool, which is a sub-component of the Marketing Fund.
“MANAVA Gaming Ecosystem” means the competitive, eSports-style social gaming environment operated by MANAVA, including the Website, the App, the Services and the Products.
“MANAVA Platform” means the website-based and app-based digital platform established by MANAVA for Users to access the MANAVA Gaming Ecosystem and related Services and Products. Also referred to as the “Platform”.
“MANAVA SDK” means the proprietary Software Development Kit provided by MANAVA designed to integrate MANAVA Platform services into Unity3D projects, as further described in Section 3.16.
“MANAVA Wallet” means a non-custodial digital wallet integrated with the MANAVA Platform, in respect of which the private keys are held solely by the User and are not held, stored or accessed by MANAVA, as further described in Section 3.15.
“MANAV Pool” means a sub-component of the Marketing Fund. The MANAV Pool is the internal accounting reservoir of the Platform that records the emission of NAVA used for the allocation of NAVA balance increases to Alliance Key subscribers in accordance with Section 3.4. The MANAV Pool operates entirely within the closed-loop NAVA economy.
“Market Misconduct” means insider dealing, market manipulation, price rigging, prohibited transaction disclosure, false trading, any dishonourable or dishonest conduct, conduct inconsistent with just and equitable principles of trade, or any other activity defined as market misconduct under applicable law.
“Marketing Allocation” means the corporate marketing budget allocation provided by MANAVA for performance-based compensation of Partners under the Drop System.
“Marketing Fund” means the corporate marketing fund of MANAVA, used to finance ecosystem growth, the development of the Platform, marketing activities and related expenses, as further described in Section 3.6. The MANAV Pool is a sub-component of the Marketing Fund.
“Marketing Slot” means a separate digital product of the Platform granting the Partner the right to perform a specific marketing task (UGC Activity), available in Free Booking mode or Purchase for NAVA mode from Game Balance.
“NAVA” means a closed-loop internal gaming credit used solely within the MANAVA Gaming Ecosystem, with the characteristics set out in Section 3.2. NAVA is not a token, not a cryptocurrency, not electronic money, and not a financial instrument. NAVA does not have the legal qualification of a security and does not fall within the definition of electronic money. NAVA does not grant the User any influence over the development of MANAVA or any rights in the governance of the Platform.
“Oracle” means the monthly digital subscription of MANAVA priced at the equivalent of ten U.S. Dollars (USD 10) per month, activating the Professional Tier of participation in the Affiliate Marketing Programme. Payment may be effected through the User’s NAVA balance, USDC from a non-custodial wallet, fiat currency via licensed payment partners, or other methods specified in the Platform Rules. Oracle does not constitute an investment product, security or financial instrument.
“Partner” means a User who participates in the Affiliate Marketing Programme (Drop System, Alliance Core, or Marketing Slot Programme) and may receive USDC-denominated compensation for actual marketing services rendered.
“Person” means an individual, partnership, limited partnership, corporation, limited liability company, joint-stock company, unincorporated organisation or association, trust, joint venture or other form of legal entity, including a Person’s representatives, successors and permitted assigns.
“Platform Rules” means the rules, technical requirements, event-specific rules, tournament rules, Skill Match conditions, pricing terms, codes of conduct and other rules published or communicated by MANAVA for the Platform or specific Platform features.
“Products” means WinPass, NAVA, Alliance Key, Oracle, Marketing Slots, In-game Items and other MANAVA products made available within the MANAVA Gaming Ecosystem.
“Professional Tier” means the level of participation in the Affiliate Marketing Programme available to Partners holding an active Oracle subscription.
“Recognition Allocation” means the discretionary performance recognition mechanism within Alliance Core, allocated by MANAVA from its corporate Marketing Fund at MANAVA’s sole discretion.
“Services” means access to and use of the MANAVA Platform and the MANAVA Gaming Ecosystem.
“Skill Match” means the competitive game mode described in Section 3.10.
“Tournament Mode” means the competitive tournament-based game mode described in Section 3.9.
“UGC Activity” means user-generated marketing content or activity performed by the Partner under a Marketing Slot.
“USDC” means USD Coin, a fully-reserved US dollar denominated digital currency.
“User” means any natural person who accesses or uses the Website, the App, the Platform, the Services or the Products.
“Website” means manava.io and any related subdomains operated by MANAVA.
“WinPass” means a non-refundable digital subscription that provides access to specific Platform features for the applicable subscription period, including Tournament Mode and Skill Match, in accordance with the applicable subscription tier and the Platform Rules.
1.2. Interpretation
In these Terms, unless the context otherwise requires:
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headings are used for convenience only and do not affect interpretation;
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references to “you” and “MANAVA” together constitute the “Parties” and each separately a “Party”;
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words in the singular include the plural and vice versa;
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references to one gender include the other genders;
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the words “include”, “including” and “in particular” shall be construed as if followed by the words “without limitation”;
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references to clauses and sections are to clauses and sections of these Terms.
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2. Introductory Provisions
2.1. Contractual Relationship
These Terms govern the contractual relationship between MANAVA and you in your capacity as a customer, visitor or User of the Website, the App, the Platform, the Services or the Products.
2.2. Services Not Provided by MANAVA
MANAVA does not provide, through the MANAVA Gaming Ecosystem, any of the following services:
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banking account opening, maintenance or closing;
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card issuance or processing of payments to or from a card account;
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cryptocurrency exchange or conversion services;
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cryptocurrency custody services;
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cryptocurrency transfer services;
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investment, financial advisory, brokerage or fiduciary services;
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electronic money services or payment institution services within the meaning of applicable financial services regulation;
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custody of Partner marketing service compensation balances (Alliance Balance is an internal accounting tool of MANAVA, not a custodial product).
MANAVA is not authorised or regulated by any financial services authority. MANAVA does not give any financial, tax, employment, legal or investment advice.
2.3. Acceptance
These Terms constitute a public offer. This offer is accepted when you take actions expressing your acceptance, including, without limitation: beginning to use the MANAVA Platform, the Services or the Products; registering an account on the Website or the App; clicking a “sign-up”, “accept”, “agree” or equivalent button; or signing up via Telegram, Discord or another supported communication channel of MANAVA.
2.4. Acknowledgment of Review
By accessing or using the Services or the Products, you confirm that you have been provided access to these Terms (via publication on the Website) prior to using the Services or the Products, that you have had sufficient time to carefully review them in advance, and that you are able to easily save, print and copy them for your records.
2.5. Acknowledgment of Fair Terms
By accepting these Terms, you confirm that, having reviewed them, the Terms do not contain conditions which are surprising or unusual, do not exclude rights or possibilities that are commonly granted under agreements of this nature, do not establish provisions that violate the principle of equality of the Parties, do not cause an imbalance in the Parties’ interests, and are not contrary to the criteria of reasonableness, good faith and justice.
2.6. Electronic Execution
By using the Website or the App, you acknowledge and agree that any communications, agreements and notices exchanged between you and MANAVA through electronic means shall be treated as executed in writing and shall have the equivalent legal effect, validity, admissibility and enforceability of communications in writing.
2.7. No Override of Other Agreements
These Terms do not alter the terms or conditions of any other agreement you may have with MANAVA for separate products, services or matters, including, where applicable, separate MANAVA SDK licence agreements, separate marketing or partner agreements (including the Alliance Agreement), or separate terms imposed by Card Providers.
2.8. User Obligations Regarding Software and Security
You are required to comply with all reasonable requirements communicated by MANAVA in connection with the Services and the Products, including installing, updating and maintaining the relevant software (including the App and any future client applications) and following security procedures published by MANAVA. Failure to comply with such requirements may impair your access to the Services or the Products.
2.9. Modifications
MANAVA reserves the right, at its sole discretion, to modify these Terms at any time. The updated Terms will be published on the Website. Your continued use of the Website, the App, the Services or the Products following the publication of updated Terms shall constitute your acceptance of those updates.
2.10. Suspension and Cancellation
MANAVA reserves the right, at its sole discretion, to modify, suspend, terminate or cancel the Website, the App, the Platform or any portion of the Services or the Products, with or without prior notice.
2.11. Market Misconduct
Market Misconduct, fraud, manipulation, cheating and any conduct inconsistent with fair and equitable principles of trade are strictly prohibited. MANAVA may take appropriate measures against any suspected misconduct, including suspending or terminating accounts and revoking NAVA balances and In-game Items.
2.12. Non-Custodial Wallet Acknowledgment
You acknowledge and accept that, where the Services involve the use of a non-custodial digital wallet (including the MANAVA Wallet described in Section 3.15 and any non-custodial wallet used to receive USDC compensation payments under the Affiliate Marketing Programme), MANAVA does not hold private keys, seed phrases or other access credentials. You are solely responsible for the safekeeping of such credentials. Transactions executed on a public blockchain are final and irreversible, and MANAVA cannot reverse, modify or cancel any such transactions.
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3. MANAVA Platform and Gaming Ecosystem
3.1. Platform Overview
The MANAVA Gaming Ecosystem is a competitive, eSports-style social gaming environment focused on skill-based gameplay, fair play, player progression and community competition. The MANAVA Gaming Ecosystem is accessible through the Website at manava.io and through mobile applications including MANAVA Multiverse, SWAG, MANAVA Billiards and other MANAVA games, as further described in Section 4.
The Platform is intended to offer competitive skill-based games where the outcome depends predominantly on player skill, strategy, reaction, accuracy, decision-making, teamwork, game knowledge and game-specific abilities.
3.2. NAVA
3.2.1. Nature of NAVA. The Platform uses NAVA as a closed-loop internal gaming credit. NAVA is not a token, not a cryptocurrency, not electronic money, and not a financial instrument. NAVA is comparable in nature to closed-loop in-game currencies such as Robux (Roblox) and V-Bucks (Fortnite).
3.2.2. Acquisition of NAVA. NAVA may be acquired by Users through any of the following means in accordance with the Platform Rules:
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direct purchase from MANAVA on the Platform using a payment method made available by MANAVA from time to time;
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receipt as part of the Alliance Key subscription, as further described in Section 3.4;
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award through participation in Tournament Mode, Skill Match or other in-platform activities, in accordance with the applicable Platform Rules.
3.2.3. Closed-Loop Restrictions. NAVA is a closed-loop internal gaming credit. Accordingly, NAVA cannot be:
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withdrawn from the Platform;
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redeemed for cash, fiat currency or cryptocurrency;
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converted into USDT, USDC, any other cryptocurrency, or any fiat currency;
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transferred outside the Platform;
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transferred between Users on a peer-to-peer basis;
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traded for money or items with real-world monetary value.
3.2.4. Pricing of NAVA. MANAVA determines the pricing of NAVA, including the exchange rate applicable to direct purchases of NAVA on the Platform, in its sole discretion. MANAVA may change the pricing of NAVA from time to time, including by adjusting the amount of NAVA credited per unit of payment currency, by offering promotional pricing, or by establishing tier-based pricing structures. Pricing of NAVA reflects the commercial pricing policy of MANAVA for a digital good and does not constitute a representation of monetary value, a peg to any fiat currency or cryptocurrency, or a guarantee of redemption, exchange or settlement value.
3.2.5. No Monetary Value. Any display of a NAVA price, value, balance, ratio or accounting reference is for purchase, accounting or Platform functionality purposes only. Such display does not mean that NAVA has monetary value, represents money or money’s worth, or constitutes a financial instrument.
3.2.6. Use of NAVA. NAVA may be used by Users exclusively within the MANAVA Gaming Ecosystem in accordance with the applicable Platform Rules, including for:
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purchase of WinPass, Alliance Key and Oracle subscriptions;
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purchase of Marketing Slots;
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payment of entry fees for Tournament Mode;
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payment of entry fees for Skill Match;
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purchase of In-game Items;
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other in-platform purchases and activities made available by MANAVA from time to time.
3.3. WinPass
3.3.1. WinPass is a non-refundable digital subscription that provides access to specific Platform features for the applicable subscription period, including Tournament Mode and Skill Match, in accordance with the applicable subscription tier and the Platform Rules.
3.3.2. WinPass does not provide any in-game advantage. WinPass provides access to subscription-tier features such as participation in tournaments, increased session limits and access to specific Platform functionality.
3.3.3. WinPass does not entitle the User to any cash prize, real-world monetary award, or item with real-world monetary value.
3.3.4. WinPass is priced in NAVA. The applicable subscription tier, period, NAVA price and features are set out in the Platform Rules and product notices.
3.3.5. WinPass is non-refundable in accordance with Section 6.
3.4. Alliance Key
3.4.1. Nature. Alliance Key is a paid digital subscription product offered by MANAVA. The Alliance Key subscription activates an internal game mechanic that increases the User’s NAVA balance during the subscription period. Alliance Key operates as an integrated component of the internal economic mechanics of the Platform, together with MANAV and the MANAV Pool, as set out in Section 3.6.
3.4.2. How the Mechanic Works. During the active subscription period, the Alliance Key subscriber’s NAVA balance is increased through an allocation from the MANAV Pool. The MANAV Pool is the internal accounting reservoir, operating as a sub-component of the Marketing Fund, that records the NAVA emission attributable to Alliance Key subscribers. The Alliance Key, MANAV, the MANAV Pool and the Marketing Fund together form a single integrated internal economic mechanism of the Platform, the sole purpose of which is to support the in-platform NAVA balance of subscribers for use within the closed-loop MANAVA Gaming Ecosystem.
3.4.3. Pricing. The Alliance Key subscription is priced in NAVA. The specific subscription terms, including amounts, periods and NAVA balance allocations, are set out in the Platform Rules and product notices, and may be adjusted by MANAVA from time to time in accordance with the Platform Rules.
3.4.4. No Investment Character. The Alliance Key subscription is not an investment instrument, security, or financial product. The Alliance Key does not represent or guarantee any monetary return. The NAVA credited as a result of the Alliance Key subscription is subject to the closed-loop characteristics of NAVA set out in Section 3.2 and cannot be withdrawn, converted to fiat or cryptocurrency, or transferred outside the Platform.
3.4.5. Non-Refundable. The Alliance Key subscription is non-refundable in accordance with Section 6.
3.5. Oracle
3.5.1. Nature. Oracle is a monthly digital subscription of MANAVA that activates the Professional Tier of participation in the Affiliate Marketing Programme. Oracle constitutes a commercial arrangement under which MANAVA authorises the User to render marketing services at a professional level and provides the corresponding infrastructure, tools, analytics and compensation channels.
3.5.2. Subscription Price. The Oracle subscription costs the equivalent of ten U.S. Dollars (USD 10) per month.
3.5.3. Payment Methods. Payment of the Oracle subscription may be effected, at the User’s option, by any of the following methods:
(a) through the User’s NAVA balance (Game Balance) at the prevailing exchange rate established by MANAVA from time to time;
(b) through USDC paid directly from the User’s non-custodial wallet;
(c) through MANAVA’s licensed payment partners offering payment in fiat currency;
(d) through other payment partners that may be onboarded by MANAVA from time to time.
Specific payment methods available, applicable fees and conditions are determined by the Platform Rules.
3.5.4. Subscription Period. One (1) calendar month from the date of activation.
3.5.5. Automatic Renewal. The Oracle subscription automatically renews each month for the next monthly period, subject to payment of the subscription for the next period. The User may cancel automatic renewal at any time through their personal dashboard. For automatic renewal, the Partner must generate a minimum of USD 100 turnover in the 1st Wave of their marketing structure during the monthly period. If this condition is not met, automatic renewal does not occur, but the User may resubscribe manually at any time.
3.5.6. Professional Tier Benefits. An active Oracle subscription provides the Partner the following benefits:
(a) access to Drop System Tiers 2 through 7 (5%, 4%, 3%, 2%, 1%, 1% of Net Sale Price), in addition to Tier 1 (10%) available to all Partners by default;
(b) eligibility to qualify in the Alliance Core Recognition Programme;
(c) access to expanded marketing infrastructure, professional dashboard and analytical tools;
(d) access to the full list of marketing capabilities set out in the Alliance Agreement;
(e) priority support from MANAVA.
3.5.7. Non-Refundability. The Oracle subscription is non-refundable in accordance with Section 6.
3.5.8. Discontinuation and Preservation of Accumulated Balance. Should the Partner fail to renew the Oracle subscription:
(a) the Partner’s accrued Alliance Balance is preserved and remains available for payout request;
(b) the Partner ceases to receive new Tiers 2 through 7 commissions of the Drop System until the subscription is renewed;
(c) the Partner ceases to receive Recognition Allocation payments from Alliance Core until the subscription is renewed;
(d) the Partner retains free access to Tier 1 of the Drop System and to the Marketing Slot Programme;
(e) upon renewal, the Partner immediately resumes eligibility for Tiers 2 through 7 commissions and Alliance Core Recognition Allocation payments in respect of Qualifying Sales occurring after the date of renewal, without retroactive payment for the interim period.
3.5.9. No Investment Character. Oracle is a commercial subscription providing access to an internal marketing partnership tier. Oracle does not constitute an investment product, security, financial instrument, or a guarantee of any income.
3.6. Revenue, Marketing Fund and MANAV Pool
Revenue Structure
3.6.1. Corporate Revenue. MANAVA receives revenue from the sale of all Products within the MANAVA Gaming Ecosystem, including direct sales of NAVA and sales of WinPass, Alliance Key, Oracle and Marketing Slots. All such revenue constitutes the operational corporate revenue of MANAVA Multiverse Ltd. MANAVA is the sole owner and beneficiary of this revenue and may use, allocate, invest, reserve or otherwise deal with it at its sole discretion, in the same manner as any commercial company manages its operational revenue.
3.6.2. No User Interest in Revenue. Users acquire the right to use the relevant Product upon purchase but do not acquire any right, claim, beneficial interest or profit-sharing entitlement in MANAVA’s revenue, profits, assets or financial results. The price paid by the User for a Product is consideration for the right to use that Product, not an investment in MANAVA or any economic interest in MANAVA’s business.
3.6.3. Allocation Discretion. MANAVA determines, at its sole discretion, how its corporate revenue is allocated across operational expenses, development, marketing, partner programmes, reserves, distributions to shareholders and any other corporate purposes. The allocation of revenue between general corporate purposes, the Marketing Fund and the MANAV Pool may be modified by MANAVA at any time in accordance with Section 3.6.10.
Marketing Fund
3.6.4. Marketing Fund. The Marketing Fund is the portion of MANAVA’s corporate revenue that MANAVA allocates from time to time, at its sole discretion, to finance marketing and ecosystem development activities. The size, composition and use of the Marketing Fund are determined by MANAVA. The Marketing Fund is not a separate legal fund, trust or segregated asset — it is an internal corporate budgeting designation within MANAVA Multiverse Ltd.
3.6.5. Use of the Marketing Fund. The Marketing Fund is used by MANAVA to support, develop and operate the MANAVA Gaming Ecosystem, including:
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research, development and continuous improvement of the Platform, the Apps, the MANAVA SDK and related infrastructure;
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marketing, advertising, user acquisition and brand-building activities across digital and traditional channels;
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operational expenses associated with running the Platform, including server infrastructure, customer support, security, anti-cheat technology (including Anybrain) and third-party services;
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compliance and legal expenses, including AML/CFT compliance, transaction monitoring (including services of API Match Systems and AMLBot), regulatory advice and licensing;
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partner-facing bonus and incentive programmes, including USDC-denominated compensation and Recognition Allocation under the Drop System and Alliance Core described in Sections 3.7 and 3.8;
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Marketing Slot compensation payments and Alliance Balance USDC payouts for verified marketing services under Section 3.19;
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user-facing promotional, loyalty and engagement programmes, including in-platform rewards, seasonal events and community initiatives;
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user-generated content (UGC) programmes, including content creator partnerships, streaming and broadcasting incentives, ambassador programmes and creator economy initiatives;
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event hosting and sponsorship, including the organisation of tournaments, community events and eSports activities;
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funding of the MANAV Pool, as described in Sections 3.6.6 to 3.6.8 below;
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any other ecosystem activities that, in the reasonable judgement of MANAVA, support the growth, sustainability and competitive position of the MANAVA Gaming Ecosystem.
MANAV Pool
3.6.6. MANAV Pool. The MANAV Pool is a specific sub-component of the Marketing Fund. The MANAV Pool is the internal accounting reservoir of the Platform that records the emission of NAVA used for the allocation of NAVA balance increases to Alliance Key subscribers in accordance with Section 3.4. The MANAV Pool operates entirely within the closed-loop NAVA economy and does not involve any conversion of NAVA into fiat currency, cryptocurrency or any external value.
3.6.7. Allocation to the MANAV Pool. MANAVA allocates a portion of revenue from sales of WinPass, Alliance Key and Oracle subscriptions to the MANAV Pool. As at the effective date of these Terms, the allocation is set at twenty per cent (20%) of revenue from such subscription sales. This allocation rate may be modified by MANAVA from time to time in accordance with Section 3.6.10. This allocation does not apply to direct purchases of NAVA by Users, which constitute direct purchases of in-game credit and form part of MANAVA’s general corporate revenue.
3.6.8. Integrated Mechanic. The Marketing Fund (in its component related to NAVA emission), the MANAV Pool, MANAV and the Alliance Key subscription together form a single integrated internal economic mechanism of the Platform. Through this integrated mechanic, the MANAV Pool emits NAVA as an internal product, and that NAVA is allocated to Alliance Key subscribers in accordance with the subscription terms, increasing their NAVA balance for use within the closed-loop MANAVA Gaming Ecosystem.
3.6.9. Internal Accounting Mechanisms; No User Rights. The Marketing Fund and the MANAV Pool are internal accounting mechanisms of MANAVA. Users have no claim, right or beneficial interest in the Marketing Fund or the MANAV Pool. Neither the Marketing Fund nor the MANAV Pool constitutes a financial instrument, investment vehicle, fund, trust or representation of monetary value. The Marketing Fund and the MANAV Pool are not held in trust for Users, are not segregated from MANAVA’s general corporate assets, and are not subject to any fiduciary obligation owed by MANAVA to Users.
3.6.10. Modifications. MANAVA may modify, adjust or restructure the allocation of revenue, the Marketing Fund, the MANAV Pool, the Alliance Key mechanic and the allocation rate to the MANAV Pool at its sole discretion at any time. Changes will be notified to Users in accordance with Section 2.9. Any reference in these Terms to a specific allocation rate (including the twenty per cent (20%) allocation to the MANAV Pool) reflects the position as at the effective date of these Terms and is subject to subsequent modification by MANAVA.
3.7. Drop System
3.7.1. Overview. The Drop System is a performance-based affiliate marketing programme operated by MANAVA, comprising seven (7) tiers. Participation in the Drop System is voluntary. The Drop System operates as a Marketing Allocation framework with tier-attribution, analogous to standard tier-based affiliate marketing programmes used in the e-commerce, hospitality, digital and gaming industries.
3.7.2. Tier Structure and Marketing Allocation. The Drop System represents a Marketing Allocation framework under which MANAVA allocates up to twenty-six per cent (26%) of the Net Sale Price of each Qualifying Sale toward performance-based Partner compensation, distributed as follows:
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Tier 1 — Basic Tier (free of charge for all Users aged 18 and above): 10% of Net Sale Price for direct referrals (1st Wave);
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Tier 2 (Professional Tier — Oracle required): 5% (2nd Wave);
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Tier 3 (Oracle required): 4% (3rd Wave);
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Tier 4 (Oracle required): 3% (4th Wave);
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Tier 5 (Oracle required): 2% (5th Wave);
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Tier 6 (Oracle required): 1% (6th Wave);
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Tier 7 (Oracle required): 1% (7th Wave);
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Total Marketing Allocation: up to 26% of Net Sale Price.
3.7.2A. Individual Partner Compensation. A specific Partner receives commission for only one Tier per Qualifying Sale, corresponding to the Partner’s tier position in the structure relative to the User making the sale. Individual Partner compensation ranges from 1% to 10% of the Net Sale Price of a specific sale. The 26% Marketing Allocation represents the total corporate budget distributed among Partners at different tier positions, not compensation to a single Partner from a single sale.
3.7.3. Eligible Sales. Commissions under the Drop System are paid only on actual product sales generated within the Partner’s network. Specifically, commissions are paid on sales of:
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WinPass subscriptions;
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Alliance Key subscriptions;
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Oracle subscriptions.
3.7.4. Non-Eligible Activities. Commissions under the Drop System are not paid on:
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direct purchases of NAVA by Users;
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purchase of Marketing Slots by Users;
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mere registration of new Users without subsequent product sales;
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recruitment activity in the absence of actual product sales;
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winnings or rewards from Tournament Mode, Skill Match or other gameplay activities.
3.7.5. Payout in USDC. Commissions under the Drop System are credited to the Partner’s Alliance Balance and, upon satisfaction of the payout conditions set out in Section 3.19, may be paid in USDC to the Partner’s non-custodial wallet address designated by the Partner. The applicable commission rates are set out in the Platform Rules.
3.7.5A. Drop Jump — Commission Attribution Mechanism. Within Tiers 2 through 7, MANAVA uses a commission attribution mechanism known as Drop Jump. If a Partner in the marketing structure does not maintain an active Oracle subscription at the time of a Qualifying Sale, that Partner’s position in the relevant Tier is bypassed, and the corresponding Tier commission is directed to the next active Oracle subscriber further up the upline chain. Drop Jump reflects the design principle that Tiers 2 through 7 are distributed exclusively among active Professional Tier subscribers and does not constitute a penalty. Re-activation of Oracle at any time restores Tier 2 through 7 eligibility for future Qualifying Sales, without retroactive payment for the interim period.
3.7.6. Commission Calculation Basis. Commissions are calculated as a percentage of the net sale price of eligible subscriptions, after deduction of applicable taxes, refunds and chargebacks. The applicable commission rates for each tier of the Drop System are set out in the Platform Rules and may be modified by MANAVA from time to time.
3.7.7. Commission Accrual and Hold Period. Commissions accrue to the Partner upon successful completion of the underlying product sale. MANAVA may apply a Hold Period of up to thirty (30) days from the date of sale before commissions become payable, to allow for verification of the sale, processing of refunds and chargebacks, and fraud and compliance checks.
3.7.8. Clawback Rights. MANAVA reserves the right to deduct, recalculate or claw back commissions previously credited or paid to a Partner where:
(a) the underlying sale is refunded, charged back or otherwise reversed;
(b) the underlying sale is found to have resulted from fraud, manipulation or breach of these Terms; or
(c) the Partner is found to have breached these Terms or applicable laws.
Clawback amounts may be offset against future commissions payable to the Partner or recovered through other lawful means.
3.7.9. Minimum Payout Threshold. USDC commissions become payable to the Partner once accrued commissions exceed the minimum payout threshold set out in the Platform Rules. Accrued commissions below the threshold are carried over to subsequent payment periods until the threshold is met.
3.7.10. Payment Schedule. Subject to the Hold Period set out in Section 3.7.7 and the minimum payout threshold set out in Section 3.7.9, USDC commissions are paid out to the Partner on request by the Partner through the Platform. The current request-based payment process is set out in the Platform Rules and may be modified by MANAVA from time to time, including by introducing scheduled payment cycles or other payment arrangements.
3.7.11. Partner Requirements. To participate in the Drop System and receive USDC commissions, the Partner must:
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be at least 18 years of age;
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provide a verified email address;
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provide a verified non-custodial wallet address for USDC payments;
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not be located in, or be a resident or citizen of, any jurisdiction restricted under Section 9;
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comply with applicable tax reporting obligations in their jurisdiction of tax residence.
3.7.12. Future KYC. MANAVA may, at its sole discretion and at any time, implement enhanced KYC verification procedures for Partners through a third-party KYC provider. Partners shall comply with any such enhanced KYC requirements as a condition of continued participation in the Drop System.
3.7.13. No Guaranteed Income. MANAVA does not represent or guarantee any income, financial benefit or specific outcome from participation in the Drop System. Income is contingent on actual product sales generated within the Partner’s network and may be zero.
3.7.14. Performance-Based Structure. The Drop System is structured as a performance-based affiliate marketing programme in which compensation is tied exclusively to actual product sales. The Drop System is analogous to standard tier-based affiliate marketing programmes widely used in the e-commerce, hospitality, digital and gaming industries. The Drop System is not a pyramid scheme, investment scheme, or financial product. Compensation is not paid for mere registration, recruitment activity without sales, purchase of Marketing Slots, subscription to Oracle, or mere participation in the Programme.
3.7.15. Tax Responsibility. Partners are solely responsible for all taxes, levies and duties applicable to commissions received under the Drop System in their jurisdiction of tax residence. MANAVA shall not be liable for any tax obligations of Partners. MANAVA may provide tax-related information to Partners upon reasonable request.
3.7.16. Suspension and Termination. MANAVA may suspend or terminate a Partner’s participation in the Drop System at any time, including in cases of fraud, abuse, breach of these Terms, breach of applicable AML/CFT Requirements, or breach of sanctions restrictions. Upon suspension or termination, any unpaid commissions may be forfeited at MANAVA’s discretion in accordance with the Platform Rules.
3.8. Alliance Core — Recognition Programme
3.8.1. Nature. Alliance Core constitutes MANAVA’s Recognition Programme for Partners who have demonstrated outstanding results in their individual marketing activity. Alliance Core is structurally analogous to performance recognition programmes in legitimate professional partnerships, advisory consulting, and senior contributor recognition systems.
3.8.2. Structure. Alliance Core comprises nine (9) Ranks (Rank 1 through Rank 9), each with its own qualification criteria and Recognition Allocation.
3.8.3. Recognition Allocation Principle. MANAVA allocates from its corporate Marketing Fund a discretionary Recognition Allocation for Partners of each Rank. The Recognition Allocation constitutes a discretionary marketing expense of MANAVA. The size of the Recognition Allocation is determined by MANAVA at its discretion based on:
(a) overall Platform performance during the qualification period;
(b) marketing priorities of the Company;
(c) strategic value of the Recognition Programme;
(d) other factors as determined by MANAVA.
The Recognition Allocation is not a fixed or guaranteed percentage of any indicator. By way of indicative reference, the Recognition Allocation for each Rank may amount to up to one per cent (1%) of the Net Sale Price of Qualifying Sales during the qualification period, though the actual amount is determined by MANAVA within its corporate marketing budget.
3.8.4. Single Rank Principle. A Partner qualifies in one Rank at a time — the highest Rank for which the Partner has met all qualification criteria. Upon promotion to the next Rank, the Partner automatically vacates the Recognition Allocation of the previous Rank.
3.8.5. Monthly Qualification. Qualification is determined on a monthly basis based on Partner’s individual marketing performance during the calendar month.
3.8.6. Four-Metric Qualification. Partner qualification in each Rank is based on four complementary marketing performance metrics:
(a) Cumulative Marketing Performance — the cumulative volume of Qualifying Sales generated through the Partner’s marketing structure over the entire period of its existence;
(b) Personal Monthly Marketing Performance (1st Wave) — the volume of Qualifying Sales generated in the 1st Wave of the Partner’s marketing structure during the calendar month;
(c) Monthly Marketing Growth — the growth in cumulative marketing performance of the Partner’s marketing structure during the calendar month;
(d) Verified Independent Marketing Channels (for Ranks 3 through 9) — verification that the Partner’s marketing activity has led to the formation of a minimum prescribed number of Independent Marketing Channels, each of which has independently achieved performance metrics at a defined level. This metric reflects a marketing capability indicator, not a recruitment requirement.
3.8.7. Nature of Recognition Allocation Compensation. Recognition Allocation compensation does not represent and does not include:
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any right of ownership in MANAVA’s assets;
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a share in MANAVA’s profits, dividend, or other participation in the financial result of the Company;
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a right to participate in the management of MANAVA;
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an investment instrument or security;
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a promise of guaranteed income or a specific payment amount;
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a share of revenue or distribution of turnover.
Recognition Allocation compensation represents:
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a discretionary marketing expense from MANAVA’s corporate Marketing Fund;
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recognition of Partners for marketing services rendered through individual marketing activity;
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performance-based commercial compensation paid pursuant to MANAVA’s discretionary rules;
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acknowledgment of Partner’s significant commercial contribution to MANAVA’s marketing programme.
3.8.8. Oracle Subscription Requirement. Qualification in Alliance Core is only possible for Partners holding an active Oracle subscription.
3.8.9. Application to B2B and Game Developer Partners. For Partners in the categories of B2B Partners and Game Developer Partners, special enhanced terms of participation in Alliance Core may apply, set out in separate commercial agreements.
3.8.10. MANAVA’s Discretion. MANAVA reserves the right to modify Rank qualification criteria, modify the size of the Recognition Allocation, suspend or terminate Alliance Core, and adjust the distribution mechanism, in accordance with the Platform Rules.
3.9. Tournament Mode
3.9.1. Overview. Tournament Mode is a competitive game mode within the MANAVA Gaming Ecosystem in which Users participate in tournaments under predefined tournament rules. MANAVA reserves the right to organise tournaments and set specific rules for each event, which will be communicated to participants in advance.
3.9.2. Skill-Based Nature. Tournament Mode is skill-based. Outcomes depend predominantly on player skill, strategy, reaction, accuracy, decision-making, teamwork, game knowledge and game-specific abilities, rather than on chance.
3.9.3. Tournament Formats. MANAVA may host tournaments in various formats, including (without limitation): single-elimination brackets, double-elimination brackets, round-robin formats, leaderboard-based competitions, season-long competitions and championship events. The specific format of each tournament is set out in the applicable event rules.
3.9.4. Entry Fees and Prizes. Tournament entry fees, where applicable, are denominated and paid in NAVA. Tournament prizes, where applicable, are awarded in NAVA. Tournament prizes do not include cash, fiat currency, cryptocurrency, or any item with real-world monetary value. NAVA awarded as tournament prizes remains subject to the closed-loop characteristics of NAVA set out in Section 3.2 and cannot be withdrawn or converted to monetary value.
3.9.5. No Guaranteed Rewards. Players acknowledge that participation in Tournament Mode does not guarantee the receipt of any prize, reward or specific outcome. Outcomes depend on the Player’s actual performance in the relevant tournament.
3.9.6. Event-Specific Rules. Each tournament may have its own specific rules, eligibility criteria, prize structure, format, schedule and game mode configuration. Users participating in tournaments must read and comply with the event-specific rules. In case of any conflict between the event-specific rules and these Terms, the event-specific rules shall prevail in respect of that specific tournament.
3.9.7. Skill-Based Ranking and Progression. MANAVA operates a skill-based ranking system (such as ELO/MMR or similar methodology) to match Users with opponents of comparable skill levels. Players may progress through ranks based on their performance. Player progression milestones and achievements may unlock platform rewards in accordance with the Platform Rules.
3.9.8. Tournament Disputes. Disputes regarding tournament outcomes, ranking, scoring or other tournament-related matters must be raised through the dispute reporting channels designated by MANAVA. MANAVA will investigate disputes in good faith. MANAVA’s decision on any tournament dispute is final and binding, subject to the appeals process set out in Section 3.9.10.
3.9.9. Prohibited Conduct in Competitive Events. In addition to the general prohibited conduct set out in Section 7, the following conduct is strictly prohibited in connection with Tournament Mode: match-fixing, throwing games, collusion between Players to manipulate outcomes, griefing (intentional disruption of gameplay), exploitation of bugs or glitches to gain unfair advantage, use of multiple accounts to manipulate tournament results, and any other conduct that compromises the integrity of competitive events.
3.9.10. Account Suspension, Tournament Bans and Appeals. MANAVA reserves the right to suspend or ban a Player from Tournament Mode or from the Platform as a whole for violations of these Terms or event-specific rules. Suspended or banned Players are ineligible to participate in or earn rewards from tournaments during the suspension or ban period. Pending tournament rewards may be forfeited at MANAVA’s discretion. A permanent ban may result in the loss of all NAVA balances, In-game Items and account access in accordance with Section 3.14. A Player who receives a suspension or ban may file an appeal within seven (7) days of notification, providing supporting evidence and a written explanation, through the appeal channel designated by MANAVA. MANAVA will review the appeal and communicate the outcome. MANAVA’s decision on the appeal is final and binding.
3.9.11. Technical Failures and Compensation. MANAVA strives to maintain the stability of Tournament Mode but does not guarantee uninterrupted availability. MANAVA shall not be liable for technical failures or interruptions arising from Force Majeure Events, internet outages, device malfunctions or third-party service disruptions. If a tournament is interrupted or affected due to a technical failure on MANAVA’s server side, MANAVA may, at its sole discretion, offer compensation (such as NAVA credits, refunds of NAVA entry fees, or rescheduling of the affected event). Players must report technical issues affecting their tournament participation within twenty-four (24) hours of the event, providing supporting evidence (such as screenshots or recordings), to be eligible for any such discretionary compensation.
3.9.12. Tournament Leaderboards and Publicity. Tournament results, league rankings, season standings and individual player achievements may be tracked and publicly displayed on leaderboards within the Platform or on official MANAVA channels, including the Website, the App, Telegram, Discord, social media channels and promotional materials. Publicly displayed information may include usernames, rankings, scores and tournament earnings expressed in NAVA. By participating in Tournament Mode, the User grants MANAVA a perpetual, royalty-free, worldwide licence to use their username, ranking, performance data, gameplay recordings and tournament results for marketing, promotional, broadcasting and editorial purposes. Users may adjust general privacy settings within their account, but the visibility of leaderboard rankings forming part of competitive events cannot be disabled while the User is participating in such events.
3.9.13. Third-Party Tournament Partnerships. MANAVA may, from time to time, partner with third parties (including sponsors, game developers, content creators, eSports organisations, brands and broadcasters) to organise or co-organise tournaments. Such third-party partnerships may be subject to supplementary terms imposed by the third party, which shall apply in addition to these Terms. MANAVA shall not be liable for the actions, omissions, sponsorships, prizes or content of third-party partners. Users participating in such tournaments must comply with both these Terms and the applicable third-party rules.
3.9.14. Community Events. MANAVA may organise, from time to time, community events including contests, giveaways, social activities, in-platform celebrations and special competitions. Participation in community events is voluntary and subject to the event-specific rules. MANAVA may change, suspend or cancel any community event at any time, with or without prior notice. Prizes awarded under community events are at MANAVA’s sole discretion and may include NAVA credits, In-game Items or other Platform rewards. Such prizes may have redemption deadlines or expiration dates communicated at the time of the event. MANAVA shall not be liable for technical failures, disputes between participants or other matters arising from community events. User-generated content submitted in connection with community events is subject to the licence set out in Section 8.
3.9.15. Force Majeure for Tournaments. In the event of a Force Majeure Event affecting tournaments, MANAVA may, at its sole discretion, postpone, reschedule, modify or cancel affected tournaments, refund entry fees in NAVA, reschedule the prize distribution or take such other measures as MANAVA considers reasonable in the circumstances. MANAVA shall not be liable for any losses, including loss of expected winnings, arising from the postponement, modification or cancellation of tournaments due to a Force Majeure Event.
3.10. Skill Match
3.10.1. Skill Match is a competitive game mode within the MANAVA Gaming Ecosystem in which Users participate in short individual matches against other Users under predefined match conditions.
3.10.2. Skill Match outcomes depend on the application of the User’s skill within the predefined match parameters. For example, match conditions may include a parameter such as one NAVA corresponding to one Health Point (HP), so that the User’s in-match performance, measured in HP, directly determines the match outcome and the corresponding NAVA result.
3.10.3. Skill Match entry fees are denominated and paid in NAVA. Skill Match results are settled in NAVA.
3.10.4. Skill Match results do not include cash, fiat currency, cryptocurrency, or any item with real-world monetary value. NAVA settled as a result of Skill Match remains subject to the closed-loop characteristics of NAVA set out in Section 3.2.
3.10.5. Skill Match conditions, eligibility criteria and applicable rules are set out in the Platform Rules.
3.11. In-game Items
3.11.1. In-game Items are digital items made available solely within the MANAVA Gaming Ecosystem, including skins, cosmetic items, platform perks, badges and non-monetary rewards.
3.11.2. In-game Items are non-withdrawable, non-transferable outside the Platform, non-redeemable for cash or cryptocurrency, and have no real-world monetary value.
3.11.3. In-game Items may be acquired through gameplay, purchase using NAVA, or as part of subscription tiers, in accordance with the applicable Platform Rules.
3.12. No Loot Boxes
3.12.1. The Platform does not offer loot boxes, crates, cases, mystery boxes, paid random drops, or any similar mechanism in which the User pays consideration to receive a digital item the identity, quantity or value of which is determined by chance and is unknown to the User at the time of payment.
3.12.2. All Products and In-game Items offered on the Platform are clearly identified, with their characteristics and content disclosed to the User prior to purchase.
3.12.3. The Platform does not offer casino-style features, betting features or any feature in which the outcome depends predominantly on chance rather than skill.
3.13. Fair Play and Anti-Cheating
3.13.1. Users must engage in the MANAVA Gaming Ecosystem in a fair manner. Cheating, hacking, exploiting game mechanics, using unauthorised third-party tools or software, using bots or emulators, smurfing, multi-accounting, match-fixing, collusion and manipulation of game outcomes are strictly prohibited.
3.13.2. MANAVA uses an ELO/MMR-based matchmaking system or similar rating methodology to match Users with opponents of comparable skill levels.
3.13.3. Anybrain. MANAVA uses the Anybrain behavioural biometrics and anti-cheat technology to support fair competition and to protect the Platform against bots, emulators, cheating, smurfing, multi-accounting and manipulation. By using the Platform, the User acknowledges and agrees that behavioural data may be processed by Anybrain in accordance with its own Privacy Policy.
3.13.4. Violations of fair play rules may result in penalties, including suspension or permanent ban from the Platform, forfeiture of NAVA balances and In-game Items, and disqualification from tournaments and competitive events.
3.14. Server-Side Control
3.14.1. MANAVA maintains full server-side control over all NAVA balances, In-game Items, subscription entitlements, Drop System participation, Alliance Balance, and other elements of the MANAVA Gaming Ecosystem.
3.14.2. MANAVA may, at its sole discretion, block, freeze, revoke, adjust or cancel NAVA balances, In-game Items, subscriptions, Drop System commissions, Recognition Allocation payments, or Alliance Balance in the following cases:
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breach of these Terms or the Platform Rules;
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cheating, fraud, manipulation or other prohibited conduct;
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a chargeback or refund relating to a payment used to purchase NAVA, WinPass, Alliance Key, Oracle, Marketing Slots or other Products;
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a request from a competent authority or court;
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application of sanctions or other restrictive measures;
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any other circumstance set out in these Terms or the Platform Rules.
3.15. MANAVA Wallet
3.15.1. The MANAVA Wallet is a non-custodial digital wallet integrated with the MANAVA Platform. The MANAVA Wallet allows Users to manage their non-custodial wallet addresses in connection with the Platform, including for the purpose of receiving USDC payments under the Affiliate Marketing Programme.
3.15.2. Non-Custodial Nature. Private keys, seed phrases and other access credentials in respect of the MANAVA Wallet are held solely by the User. MANAVA does not hold, store, control or have access to User private keys, seed phrases or other wallet access credentials.
3.15.3. MANAVA does not provide custodial wallet services. Accordingly, MANAVA does not function as a custodian of User assets and does not require electronic money or payment institution licensing in respect of wallet operations.
3.15.4. User Responsibility. The User is solely responsible for the safe storage and back-up of their private keys, seed phrases and other access credentials. If the User loses access to their private keys or seed phrases, the User will permanently lose access to their associated assets. MANAVA has no ability to recover or restore such access.
3.15.5. Irreversibility. All actions initiated by the User on the blockchain, including transactions and smart contract interactions, are final once confirmed on the relevant blockchain. MANAVA cannot reverse, modify or cancel any such actions.
3.16. MANAVA SDK
3.16.1. Overview. The MANAVA SDK is a proprietary Software Development Kit provided by MANAVA designed to integrate MANAVA Platform services into Unity3D projects. The MANAVA SDK facilitates interaction with the MANAVA server, manages authentication processes, executes API requests, and supports tournament-related and Platform operations.
3.16.2. Configuration and Setup. The MANAVA SDK includes a configuration file that requires proper setup to establish a connection with the MANAVA server. Configuration parameters include the MANAVA server URL, authentication parameters and additional API settings communicated in the MANAVA SDK documentation. Authorised developers must complete the configuration in accordance with the MANAVA SDK documentation.
3.16.3. User Interface and Functionality. The MANAVA SDK provides a control panel and user interface elements that can be used by authorised developers to integrate Platform features into their Unity3D projects, including authentication flows, User profile components, tournament listings and Platform feature interfaces.
3.16.4. Authentication Methods. The MANAVA SDK supports the following authentication methods:
(a) standard authentication using MANAVA Platform credentials;
(b) hash-based authentication for logins initiated through deep links from external applications;
(c) token management with automatic handling of authentication tokens, expiration monitoring and refresh.
3.16.5. Token Management and Security. All sensitive data handled by the MANAVA SDK, including authentication tokens and User credentials, is encrypted using industry-standard encryption methods (including RSA encryption) and stored locally on the User’s device. The MANAVA SDK supports refresh tokens to maintain authenticated sessions and to renew expired access tokens automatically.
3.16.6. Developer API. The MANAVA SDK provides a developer API enabling authorised integrators to perform a range of operations, including, without limitation: retrieving User profiles, querying NAVA balances and subscription status, organising tournaments through the integrated game, and awarding Platform points or achievements in accordance with the Platform Rules. Use of the developer API is subject to the technical specifications, security requirements and rate limits set out in the MANAVA SDK documentation.
3.16.7. Licence and Restrictions. The MANAVA SDK is provided subject to a limited, non-exclusive, non-transferable, revocable licence granted by MANAVA to authorised developers. The licence is subject to compliance with the technical, security and licensing requirements set out in the MANAVA SDK documentation. Use of the MANAVA SDK is governed by separate SDK terms of use to be agreed between MANAVA and the developer, which apply in addition to these Terms.
3.16.8. Updates and Modifications. MANAVA may release updates, modifications or new versions of the MANAVA SDK from time to time. Authorised developers are expected to implement reasonable updates to maintain compatibility with the MANAVA Platform.
3.17. Card Services
3.17.1. Overview. MANAVA may, from time to time, offer access to payment card services within the MANAVA Platform. Such Card services are provided by licensed third-party providers engaged by MANAVA (each a “Card Provider”). MANAVA does not itself issue payment cards.
3.17.2. MANAVA Not a Financial Services Provider. MANAVA is not a card issuer, payment institution, electronic money institution or other regulated financial services provider. The Card services are provided by the Card Provider, not by MANAVA, under the Card Provider’s own regulatory licences and authorisations.
3.17.3. Availability of Card Services. The availability, terms and conditions of Card services depend on the Card Provider currently engaged by MANAVA. Card services may be temporarily unavailable, including (without limitation) during transitions between Card Providers, during onboarding of a new Card Provider, when no active Card Provider is engaged, or in case of regulatory or operational changes affecting the Card Provider.
3.17.4. Status Communication. The current status of Card services, the identity of the applicable Card Provider, and the applicable Card Provider terms are communicated to Users on the Website and through Platform notices. Users should review the current Platform notices to determine the availability and applicable conditions of Card services.
3.17.5. Card Provider Terms. Users wishing to use Card services must agree to and comply with the separate terms and conditions of the relevant Card Provider, including identity verification, know-your-customer (KYC), anti-money laundering and other compliance requirements imposed by that Card Provider. The Card Provider’s terms apply in addition to these Terms.
3.17.6. No Liability for Card Provider Acts. MANAVA shall not be liable for any acts, omissions, suspensions, declines, delays, fees, charges, regulatory actions or other matters arising from or in connection with the Card services provided by the Card Provider. Users seeking remedies in respect of Card services should address such matters directly to the relevant Card Provider in accordance with that Card Provider’s terms.
3.18. Marketing Slot Programme
3.18.1. Nature. Marketing Slot is a separate digital product of MANAVA granting the Partner the right to perform a specific marketing task (UGC Activity). Marketing Slot is a Platform Product analogous to WinPass or In-game Items.
3.18.2. Separate Mechanism. The Marketing Slot Programme constitutes a mechanism separate and independent from the Drop System.
3.18.3. Two Modes of Access. Marketing Slots are available in two modes:
(a) Free Booking — MANAVA may offer Marketing Slots for free booking at its discretion. Partner books, performs the task, and receives Alliance Balance credit upon successful validation;
(b) Purchase for NAVA — Partner acquires a Marketing Slot for NAVA from Game Balance as a closed-loop transaction within the Platform.
3.18.4. Non-Refundability. Purchase or booking of a Marketing Slot is non-refundable regardless of validation outcome.
3.18.5. Types of UGC Activities. Marketing Slots may cover UGC Activities including social media content, video content, live streams, blog articles, community engagement, live events, educational content and other activities per the Platform Rules and the Alliance Agreement Appendix C.
3.18.6. Task Specifications. Each Marketing Slot includes description, technical requirements, content requirements, performance deadline, and compensation amount (determined by MANAVA at its discretion).
3.18.7. Validation. Upon completion of UGC Activity, Partner submits confirmation through the dashboard. MANAVA validates within seven (7) business days. Successful validation results in Alliance Balance credit. Unsuccessful validation results in the Slot being deemed used without compensation.
3.18.8. Compensation Amount. Determined by MANAVA at its discretion and disclosed to Partner prior to booking or purchase.
3.18.9. Availability. Available to all Basic Tier Partners (18+). Oracle subscribers may have access to additional types of Marketing Slots.
3.18.10. Quality Standards. UGC Activities must comply with Brand Usage Guidelines, applicable advertising law (FTC/ASA disclosure), consumer protection legislation, copyright law, data protection legislation, and terms of service of relevant third-party platforms.
3.19. Alliance Balance and Marketing Services Compensation
3.19.1. Nature. Alliance Balance is an internal accounting tool of MANAVA that displays the Partner’s accrued entitlements to compensation for verified marketing services.
3.19.2. Indicative Units of Account. Notwithstanding the use of the “$” symbol in the Platform interface for the display of Alliance Balance, Alliance Balance is not:
(a) USDC; (b) fiat currency; (c) electronic money; (d) other monetary value; (e) a financial instrument; (f) a payment instrument; (g) a deposit or savings product.
3.19.3. Indicative “$” Symbol. The “$” symbol used in the display of Alliance Balance is exclusively an indicative symbol denoting an accounting unit equivalent to one U.S. Dollar. This symbol does not signify, imply or constitute:
(a) the existence of USDC, fiat currency or other monetary assets in Partner accounts; (b) Partner funds held by MANAVA; (c) Partner’s right to immediate payout of an equivalent monetary amount; (d) a guaranteed payout of a specific monetary amount; (e) creation of electronic money or any financial instrument; (f) custody by MANAVA in respect of Partner funds.
3.19.4. Right to Modify Display Format. MANAVA reserves the right to change the format of the display of Alliance Balance, including replacement of the “$” symbol with an alternative indicator or unit (such as “Marketing Affiliate Points”, “MAP”, or “Marketing Recognition Units”) to further ensure clarity regarding the nature of Alliance Balance.
3.19.5. Accounting Nature. Alliance Balance is an internal accounting record of MANAVA reflecting MANAVA’s commercial obligation to pay compensation for verified marketing services, subject to the conditions set out in this Section. Similar to business accounts payable in standard B2B commercial relationships.
3.19.6. Absence of Custody. Until USDC payout is effected, Alliance Balance does not constitute funds held by MANAVA on behalf of the Partner. MANAVA does not engage in custody of Partner funds in respect of Alliance Balance.
3.19.7. Sources of Crediting. Alliance Balance is credited from:
(a) Drop System commissions (Tier 1 for all Partners; Tiers 2 through 7 for Oracle subscribers); (b) Recognition Allocation payments from Alliance Core; (c) Compensation for validated UGC Activities under the Marketing Slot Programme; (d) Other marketing compensation per the Platform Rules.
3.19.8. Payout Request and Conditions. Partner may request USDC payout of accrued Alliance Balance through the dashboard. Payout is subject to:
(a) validation of the underlying marketing services; (b) Hold Period of 30 calendar days from date of accrual; (c) minimum payout threshold per the Platform Rules; (d) KYC compliance; (e) Partner not located in a Restricted Jurisdiction; (f) other conditions per the Platform Rules.
3.19.9. Payout Process. Upon valid payout request, MANAVA pays USDC from its corporate Marketing Fund directly to Partner’s non-custodial wallet.
3.19.10. Nature of USDC Payout. The USDC payout:
(a) is effected as a marketing expense for services rendered;
(b) does not constitute a withdrawal, redemption or conversion of NAVA or any other in-game asset;
(c) constitutes a separate B2B commercial payment for marketing services rendered by Partner as an independent contractor.
3.19.11. Clawback Rights. MANAVA is entitled to deduct, recalculate or claw back amounts on Alliance Balance in cases of invalid or fraudulent services, breach of the Agreement, refund or chargeback of underlying sales, or other circumstances per the Platform Rules.
3.19.12. Non-Transferability. Alliance Balance is not transferable between Partners, may not be sold, assigned, or pledged, and is not a transferable asset.
3.19.13. Tax Liability. Partner is solely responsible for all taxes on compensation received.
3.20. Community Standards and User-Generated Content Moderation
3.20.1. Scope. This Section applies to all forms of User-generated content and User-to-User communication within the MANAVA Gaming Ecosystem, including (without limitation): in-game text chat, in-game voice chat, community forums, Discord and Telegram channels, User profile content, usernames and display names, tournament chat, spectator chat, and any other communication or content features made available by MANAVA within its games (including SWAG, MANAVA Multiverse, MANAVA Billiards, and other MANAVA games) or the Platform.
3.20.1A. Mandatory Acceptance. Access to any User-generated content feature, including in-game voice chat, in-game text chat, community forums, User profiles and any other communication features, is conditional upon the User’s explicit acceptance of these Terms, including this Section 3.20 (Community Standards). Users cannot skip or bypass this acceptance. Users under 18 years of age accepting these Terms confirm that they have obtained the consent of a parent or legal guardian.
3.20.2. Zero Tolerance Policy. MANAVA maintains a zero-tolerance policy in respect of objectionable content and abusive User behaviour. By using the Platform, the User agrees to comply with community standards and applicable law at all times. Violations may result in immediate moderation action in accordance with Section 3.20.8.
3.20.3. Prohibited Content and Conduct. Users shall not create, transmit, upload, publish, share, or otherwise make available any content, or engage in any conduct, that:
(a) contains hate speech, discrimination, or targeting based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, disability, or any other protected characteristic;
(b) constitutes harassment, bullying, threats, intimidation, stalking, or personal attacks against another User or any Person;
(c) contains sexually explicit content, nudity, pornographic material, or content sexualising minors;
(d) promotes, glorifies or incites violence, terrorism, self-harm, suicide, or physical harm to any Person or animal;
(e) contains profanity, obscenity, or vulgar language directed at other Users in a hostile manner;
(f) discloses personal information of another User without consent (including but not limited to real names, addresses, phone numbers, financial information, or other identifying data — commonly known as “doxxing”);
(g) impersonates any Person, including MANAVA personnel, other Users, or public figures;
(h) promotes illegal activities, illegal drugs, weapons, or other unlawful content;
(i) contains spam, unsolicited advertising, phishing attempts, malware, or scam content;
(j) infringes intellectual property rights of any Person;
(k) violates applicable law in any jurisdiction, including consumer protection, data protection, and anti-discrimination laws;
(l) is intended to disrupt gameplay, tournaments or the User experience of other Users;
(m) contains any other content that MANAVA, in its reasonable discretion, deems objectionable, harmful, or inconsistent with community standards.
3.20.4. In-Game Communication Features. MANAVA’s games may include voice chat and text chat features enabling communication between Users. The technical architecture of these features differs across contexts (menu/lobby versus active gameplay), as described below.
(a) In-Gameplay Voice Chat — Peer-to-Peer. In all MANAVA games where voice chat is available during active gameplay (including SWAG, MANAVA Billiards and other MANAVA games from time to time), voice chat operates on a strictly peer-to-peer basis. Voice data is transmitted directly between the participating Users. MANAVA does not receive, process, store, monitor, listen to, record, retain, or otherwise access the content of in-gameplay voice communications in any form. MANAVA has no technical means to review the content of voice conversations, whether in real time or retrospectively. In respect of the content of voice communications, MANAVA does not act as a data controller or data processor within the meaning of applicable data protection legislation.
(b) In-Gameplay Text Chat — Peer-to-Peer. In all MANAVA games where text chat is available during active gameplay (including SWAG, MANAVA Billiards and other MANAVA games from time to time), such in-gameplay text chat operates on a strictly peer-to-peer basis. Text messages exchanged during active gameplay are transmitted directly between the participating Users and are not accessible to, stored by, or retained by MANAVA. MANAVA has no technical means to review the content of such in-gameplay text messages, whether in real time or retrospectively.
(c) Menu / Lobby Text Chat — Encrypted with Server-Side Moderation. Outside of active gameplay, in MANAVA games with menu or lobby chat functionality (including SWAG and, upon release of the feature, MANAVA Billiards and other MANAVA games from time to time), text chat is transmitted through MANAVA’s infrastructure in encrypted form. MANAVA maintains full server-side moderation control over menu and lobby text chat, including the ability to:
(i) apply automated real-time filtering at the point of transmission (including keyword filtering, spam detection and prohibited content detection);
(ii) block delivery of specific messages;
(iii) remove, delete or purge messages from the server;
(iv) proactively clean up objectionable content on the server, whether identified through automated systems, User reports or MANAVA’s own monitoring;
(v) temporarily or permanently mute a User’s menu or lobby chat access;
(vi) suspend or terminate the User’s account in accordance with Section 3.20.8.
Encryption applies to the transmission and storage of menu and lobby text chat data to protect it against unauthorised third-party access. Encryption does not prevent MANAVA from exercising its server-side moderation controls set out in this paragraph.
(d) Purposes of Server-Side Access to Menu / Lobby Text Chat. MANAVA’s server-side access to menu and lobby text chat is used exclusively for:
(i) maintenance of the technical infrastructure supporting the chat functionality;
(ii) automated and human content moderation in accordance with this Section 3.20;
(iii) enforcement of community standards;
(iv) processing of User reports and appeals;
(v) response to legitimate law enforcement requests;
(vi) compliance with applicable law.
MANAVA does not use menu or lobby text chat content for advertising, profiling, sale to third parties, or any other purpose not set out in these Terms and the MANAVA Privacy Policy.
(e) Retention of Menu / Lobby Text Chat. Menu and lobby text chat data is retained on MANAVA’s servers in encrypted form for the period reasonably necessary for the purposes set out in paragraphs (c) and (d), and in any event no longer than the retention period set out in Section 3.20.18, or such longer period as required by applicable law. Messages removed through server-side moderation cleanup are permanently deleted, subject to retention of specific messages that triggered moderation action per Section 3.20.18.
(f) User Responsibility. Users are solely responsible for the content of their voice and text communications and their conduct during chat, whether such communications take place peer-to-peer during gameplay or through MANAVA’s infrastructure in menu / lobby contexts. Users must comply with all community standards set out in this Section 3.20.
(g) Third-Party Voice Connection Technology. In-gameplay voice connection may be technically enabled through third-party voice technology providers engaged by MANAVA from time to time. Such providers may process technical connection data solely for the purpose of establishing and maintaining the peer-to-peer connection between Users, in accordance with the MANAVA Privacy Policy.
(h) MANAVA’s Right to Disable. MANAVA may temporarily or permanently disable voice or text chat features for individual Users or for specific games in response to reports of violations or at MANAVA’s discretion, in accordance with Section 3.20.8.
3.20.5. User Muting and Blocking Mechanisms. Users have the right to mute or block other Users at any time through the in-game interface or Platform dashboard. These are separate and independently functioning mechanisms.
(a) Muting in Voice Chat. Users may mute other Users in in-game voice chat, which prevents the muting User from hearing the muted User during gameplay. Muting operates on the client-side of the muting User.
(b) Muting in Text Chat. Users may mute other Users in in-game text chat, which prevents the muting User from receiving text messages from the muted User during gameplay.
(c) Blocking. When a User blocks another User:
(i) all communication from the blocked User (voice chat, text chat, direct messages, invitations) is prevented from reaching the blocking User;
(ii) the blocked User’s public content is hidden from the blocking User;
(iii) the blocking User is not matched with the blocked User in gameplay where technically feasible.
(d) Independence of Functions. Muting, blocking and reporting are separate mechanisms with different purposes. Muting silences a specific User for the muting User only. Blocking prevents all further communication and matchmaking with a specific User. Reporting notifies MANAVA of a violation and triggers moderation review. Users may exercise any combination of these functions independently. Each function is presented in the Platform interface with a clearly labelled control.
3.20.6. Reporting Mechanism. Users may report objectionable content, abusive behaviour or violations of community standards through any of the following channels:
(a) in-game reporting tools (available within each MANAVA game and the Platform interface, including reporting functions for voice and text chat conduct);
(b) the reporting form on the Platform dashboard;
(c) direct email to: sho@manava.io;
(d) the MANAVA support channel: @manava_support (Telegram).
In-Gameplay Voice and Text Chat Reporting. Given the peer-to-peer nature of in-gameplay voice and text chat (Section 3.20.4(a) and (b)), MANAVA does not have access to the content of such communications. Users reporting in-gameplay chat conduct are encouraged to provide, where possible:
(i) the username of the User being reported;
(ii) the date, time and game session;
(iii) a description of the reported conduct.
MANAVA investigates such reports based on the information provided by the reporting User, aggregated reports from other Users, the reported User’s history, and behavioural indicators.
Menu / Lobby Text Chat Reporting. For menu and lobby text chat (Section 3.20.4(c)), Users may report specific messages directly through the in-app reporting function. MANAVA retrieves the reported message from encrypted server-side storage to investigate the report and, where warranted, takes moderation action in accordance with Section 3.20.8, including deletion of the offending message from the server.
Reports may be submitted anonymously or with User identification. All reports are treated confidentially to the extent permitted by law.
3.20.7. Response Commitment. MANAVA commits to reviewing User reports of objectionable content or abusive behaviour and taking appropriate action within twenty-four (24) hours of receipt of the report, except in periods of high volume where response times may be extended. MANAVA will notify the reporting User of the outcome of the report where reasonably practicable.
3.20.8. Moderation Actions. MANAVA may, at its sole discretion, take any of the following actions in response to violations of community standards, whether identified through User reports, automated moderation systems, or MANAVA’s own monitoring:
(a) issue a warning to the User;
(b) remove or edit the objectionable content;
(c) temporarily mute the User in voice chat or text chat;
(d) temporarily suspend the User’s access to communication features;
(e) temporarily suspend the User’s access to the Platform in whole or in part;
(f) permanently ban the User from the Platform, including forfeiture of NAVA balances, In-game Items, subscriptions and Alliance Balance in accordance with Section 3.14;
(g) report the User to competent authorities where required by law;
(h) any other action that MANAVA deems appropriate in the circumstances.
3.20.9. Automated Content Moderation.
(a) Scope of Automated Moderation. MANAVA uses automated content moderation systems (including keyword filtering, spam detection, behavioural analysis and prohibited content detection) applied to content accessible to MANAVA, including:
(i) menu and lobby text chat (moderated both at the point of transmission and through server-side monitoring and cleanup, per Section 3.20.4(c));
(ii) User profiles and usernames;
(iii) publicly submitted content;
(iv) support communications;
(v) other User-facing content submitted through the Platform.
(b) Automated Actions. Automated systems may block delivery of prohibited messages, remove or purge messages from server-side storage, apply temporary mutes, flag content for human review, or trigger further moderation action in accordance with Section 3.20.8.
(c) In-Gameplay Voice and Text Communications Not Subject to Automated Moderation. Given the peer-to-peer nature of in-gameplay voice and text chat (Section 3.20.4(a) and (b)), such in-gameplay communications are not subject to automated content moderation by MANAVA. Moderation of in-gameplay conduct is based exclusively on User reports and behavioural indicators.
3.20.10. Age-Appropriate Moderation. MANAVA applies enhanced content moderation standards for Users under 18 years of age, including stricter automated filtering, prioritised human review of reports involving minors, and restrictions on communication features where technically feasible. Users who encounter content involving suspected harm to minors are urged to report such content immediately.
3.20.10A. Age Rating Compliance for UGC. Users acknowledge that MANAVA’s games are subject to age ratings assigned by the Apple App Store and Google Play. User-generated content submitted through the Platform must not exceed the applicable age rating of the relevant game. MANAVA reserves the right to remove UGC that exceeds the applicable age rating, restrict age-inappropriate content to age-verified Users, or disable UGC features for Users below the applicable age threshold. Where applicable law requires enhanced age verification (including, without limitation, the Australian Online Safety Act, EU Digital Services Act, UK Online Safety Act, and comparable legislation), MANAVA shall implement the corresponding measures.
3.20.11. No Warranty of Content. MANAVA does not endorse, sponsor or take responsibility for User-generated content. Users acknowledge that they may encounter content or behaviour that they find objectionable despite MANAVA’s moderation efforts.
(a) In-Gameplay Voice and Text Chat. In respect of in-gameplay voice and text chat, which operates on a strictly peer-to-peer basis (Section 3.20.4(a) and (b)), MANAVA has no technical ability to monitor, review or moderate the content of such communications, whether in real time or retrospectively. Users participating in in-gameplay chat do so at their own discretion.
(b) Menu / Lobby Text Chat. In respect of menu and lobby text chat, which is transmitted through MANAVA’s infrastructure and subject to server-side moderation (Section 3.20.4(c)), MANAVA applies reasonable moderation measures but does not warrant that all objectionable content will be prevented or removed, and Users acknowledge the possibility of exposure to inappropriate content from other Users prior to such content being removed by MANAVA’s moderation systems.
MANAVA disclaims all liability for User-generated content posted by other Users, for the content of peer-to-peer in-gameplay communications, and for the content of menu and lobby communications, to the maximum extent permitted by applicable law.
3.20.12. Right to Appeal. A User subject to a moderation action may appeal the action by contacting MANAVA at sho@manava.io within seven (7) days of notification of the moderation action, providing supporting evidence and a written explanation. MANAVA will review the appeal in good faith and communicate the outcome within ten (10) business days. MANAVA’s decision on the appeal is final.
3.20.13. Contact Information for User-Generated Content Concerns. For all matters relating to User-generated content, community standards, moderation, and reporting:
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Email for reports and appeals: sho@manava.io
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General support channel: @manava_support (Telegram)
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Company registered address: MANAVA Multiverse Ltd, Eleftherias 19, Lakatamia, 2312, Nicosia, Cyprus
3.20.14. Compliance with Distribution Platform Policies. Community standards and moderation practices set out in this Section reflect MANAVA’s compliance with the applicable policies of distribution platforms, including the Apple App Store User-Generated Content requirements and Google Play policies. MANAVA reserves the right to update community standards and moderation practices from time to time to maintain compliance with these policies.
3.20.15. Child Safety and Reporting of Child Sexual Abuse Material. MANAVA has zero tolerance for content that sexualises, endangers, exploits, grooms, or otherwise harms minors. Any User creating, transmitting, requesting, or engaging with such content will be immediately and permanently banned from the Platform, and their content and account information will be preserved and reported to competent authorities in accordance with applicable law. Where required by applicable law, MANAVA reports suspected child sexual abuse material (CSAM) to the U.S. National Center for Missing & Exploited Children (NCMEC), law enforcement authorities in the Republic of Cyprus, EU Member States, and other competent authorities in the User’s jurisdiction. MANAVA cooperates fully with law enforcement investigations relating to child safety. Users who encounter content suggesting harm to minors are urged to report it immediately through the channels set out in Section 3.20.6.
3.20.16. European Union Digital Services Act Compliance. MANAVA Multiverse Ltd, as an entity established in the European Union (Republic of Cyprus), complies with the EU Digital Services Act (Regulation (EU) 2022/2065) in the provision of intermediary services within the meaning of the Act. In particular:
(a) Statement of Reasons. Where MANAVA takes moderation action against Users’ content (including removal, restriction, suspension or account termination) on grounds relating to compliance with these Terms or applicable law, MANAVA provides the affected User with a clear and specific statement of reasons for such action, unless prohibited by law or where such disclosure would compromise ongoing investigations.
(b) Notice and Action Mechanism. MANAVA provides Users, and any Person acting on behalf of an affected party, with the ability to notify MANAVA of specific content that they consider to be illegal or violating these Terms, through the channels set out in Section 3.20.6.
(c) Point of Contact for Authorities. MANAVA designates the following point of contact for authorities of EU Member States, the European Commission, and the European Board for Digital Services: sho@manava.io. Communications in English are accepted.
(d) Point of Contact for Users. For general User inquiries relating to content moderation and community standards, MANAVA designates the contact set out in Section 3.20.13.
(e) Trusted Flaggers. MANAVA processes notices submitted by trusted flaggers awarded such status under the Digital Services Act with priority and without undue delay.
3.20.16A. United Kingdom Online Safety Act 2023 Compliance. In respect of Users located in the United Kingdom, MANAVA complies with the applicable duties under the UK Online Safety Act 2023 (OSA) in providing user-to-user services (voice and text chat, User profiles and other UGC features) as follows:
(a) Illegal Content Duties. MANAVA takes proportionate measures to prevent Users from encountering priority illegal content (including content amounting to child sexual exploitation and abuse, terrorism offences, fraud, harassment offences and other priority offences under the OSA) and to minimise the length of time such content is present on the Platform, in accordance with Section 3.20.
(b) Children’s Safety Duties. MANAVA acknowledges that its games are likely to be accessed by Users under the age of 18 and applies enhanced content moderation standards, age assurance and children-specific safety measures in accordance with Sections 3.20.10 and 3.20.10A, consistent with the OSA children’s safety duties and Ofcom Codes of Practice.
(c) Risk Assessment. MANAVA conducts and maintains illegal content and children’s risk assessments as required under the OSA, and updates such assessments periodically and following any significant change to the Platform’s features or User base.
(d) Reporting and Complaints. UK Users, their parents or guardians, and any Person affected by content on the Platform may submit reports and complaints through the channels set out in Section 3.20.6.
(e) Cooperation with Ofcom. MANAVA cooperates with Ofcom, the UK regulator for online safety, including by responding to information requests and complying with enforcement notices as required by law. The point of contact for Ofcom matters is: sho@manava.io.
(f) UK Point of Contact. For UK Users’ inquiries relating to online safety, the point of contact set out in Section 3.20.13 applies.
3.20.16B. Australia Online Safety Act 2021 Compliance. In respect of Users located in Australia, MANAVA complies with the applicable duties under the Australian Online Safety Act 2021 (Cth) in providing user-to-user services as follows:
(a) Basic Online Safety Expectations. MANAVA takes reasonable steps to ensure the Platform is safe to use and to minimise the availability of unlawful and harmful material, consistent with the Basic Online Safety Expectations Determination made under the Australia Online Safety Act.
(b) Removal of Prohibited Content. MANAVA acts expeditiously to remove or restrict access to content the subject of a valid removal notice issued by the eSafety Commissioner under the Australia Online Safety Act, including notices relating to cyber-bullying material targeting an Australian child, non-consensual intimate images, cyber-abuse material targeting an Australian adult and class 1 and class 2 material.
(c) Reporting Mechanism. Australian Users, their parents or guardians, and any Person affected by content on the Platform may submit reports and complaints through the channels set out in Section 3.20.6.
(d) Cooperation with eSafety Commissioner. MANAVA cooperates with the Australian eSafety Commissioner, including by responding to information requests and complying with removal notices and other statutory instruments as required by law. The point of contact for eSafety Commissioner matters is: sho@manava.io.
(e) Age Assurance. Where age assurance measures are required under applicable Australian law (including the Online Safety Amendment (Social Media Minimum Age) Act 2024, to the extent it applies to the Platform), MANAVA shall implement corresponding measures in accordance with Section 3.20.10A.
(f) Australian Point of Contact. For Australian Users’ inquiries relating to online safety, the point of contact set out in Section 3.20.13 applies.
3.20.17. Intellectual Property Infringement Notices. MANAVA respects intellectual property rights and expects Users to do the same. Any Person believing that their intellectual property rights have been infringed by content on the Platform may submit a notice of claimed infringement to MANAVA at sho@manava.io, providing:
(a) a physical or electronic signature of the person authorised to act on behalf of the owner of the intellectual property right;
(b) identification of the intellectual property claimed to have been infringed;
(c) identification of the allegedly infringing content, with sufficient detail to enable MANAVA to locate the content (URL, screenshot or similar);
(d) contact information of the notifying party (name, address, email, phone);
(e) a statement made in good faith that use of the content is not authorised by the intellectual property owner, its agent, or law; and
(f) a statement that the information in the notice is accurate and, under penalty of perjury, that the notifying party is authorised to act on behalf of the owner of the exclusive right allegedly infringed.
Upon receipt of a valid notice, MANAVA shall investigate and, where appropriate, remove or disable access to the allegedly infringing content, and take action against the responsible User in accordance with Section 3.20.8. MANAVA operates counter-notice procedures for Users whose content has been removed and who believe such removal was in error, in accordance with applicable law (including the U.S. Digital Millennium Copyright Act 17 U.S.C. § 512).
3.20.18. Retention of Moderation Records and Chat Data. MANAVA retains the following records for a minimum period of five (5) years from the date of the relevant event, or such longer period as required by applicable law:
(a) records of moderation actions taken (Section 3.20.8);
(b) User reports received (Section 3.20.6);
(c) appeals filed (Section 3.20.12);
(d) encrypted menu and lobby text chat data, subject to the purposes set out in Section 3.20.4(c) and (d);
(e) related administrative data.
For the avoidance of doubt, MANAVA does not retain: (i) the content of in-gameplay voice communications, which are peer-to-peer and not accessible to MANAVA per Section 3.20.4(a); (ii) the content of in-gameplay text chat, which is peer-to-peer and not accessible to MANAVA per Section 3.20.4(b).
Retention of moderation records and chat data is subject to the MANAVA Privacy Policy and applicable data protection legislation.
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4. Applications and Distribution
4.1. MANAVA Multiverse Application
The MANAVA Multiverse application is the official mobile application of MANAVA providing access to the MANAVA Gaming Ecosystem and the non-custodial MANAVA Wallet. The MANAVA Multiverse application is available for download via:
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Apple App Store: https://apps.apple.com/es/app/manava-multiverse/id6450366890
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Google Play: https://play.google.com/store/apps/details?id=manava.application.com
4.2. SWAG Application
SWAG is a multiplayer shooter game developed and published by MANAVA Multiverse Ltd as part of the MANAVA Gaming Ecosystem. The SWAG application is available for download via:
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Apple App Store: https://apps.apple.com/es/app/swag-multiplayer-shooter-5v5/id6744104320
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Google Play: https://play.google.com/store/apps/details?id=com.MANAVA.SWAG
4.3. MANAVA Billiards Application
MANAVA Billiards is a competitive billiards game developed and published by MANAVA Multiverse Ltd as part of the MANAVA Gaming Ecosystem. The MANAVA Billiards application is available for download via the Apple App Store and Google Play.
4.4. Other Applications
MANAVA may publish additional applications within the MANAVA Gaming Ecosystem from time to time. The list of MANAVA applications and their distribution channels is maintained on the Website.
4.5. Compliance with App Store and Google Play Policies
Users access the Apps subject to the applicable terms and policies of the Apple App Store and Google Play, as well as these Terms. In case of any conflict between the policies of the relevant distribution platform and these Terms, the policies of the relevant distribution platform shall prevail in respect of the User’s relationship with the relevant distribution platform.
4.6. Official Communication Channels
The official communication channels of MANAVA are the following. Any communication purporting to come from MANAVA through other channels may be fraudulent. Users should verify the authenticity of any communication by referring to these official channels:
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Website: https://manava.io
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Email: sho@manava.io
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Apple App Store and Google Play applications (as listed in Sections 4.1 through 4.4);
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Discord: https://discord.gg/manava
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Telegram (English channel): https://t.me/manava_official_en
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Telegram Support: https://t.me/manava_support
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Instagram: https://instagram.com/manava_multiverse
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X (Twitter): https://x.com/manava_io
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YouTube: https://www.youtube.com/@manava_multiverse-z1l
MANAVA may add, modify or discontinue official communication channels from time to time. The current list of official communication channels is maintained on the Website.
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5. Age Requirements and Verification
5.1. Age Thresholds
The age structure of the MANAVA Platform reflects two distinct thresholds:
5.1.1. Thirteen (13) years and above. The minimum age for accessing gameplay-only features of the MANAVA games (SWAG, MANAVA Multiverse, MANAVA Billiards and other MANAVA games) is thirteen (13) years, in accordance with the age ratings approved by the Apple App Store and Google Play for the respective applications. Users aged 13 to 17 may access gameplay features that do not involve paid transactions.
5.1.2. Eighteen (18) years and above. The minimum age for all paid actions and economic activities on the MANAVA Platform is eighteen (18) years. Paid actions include:
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purchase of NAVA;
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purchase of WinPass subscriptions;
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purchase of Alliance Key subscriptions;
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purchase of Oracle subscriptions;
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purchase of Marketing Slots;
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purchase of In-game Items;
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participation in Tournament Mode with NAVA entry fees;
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participation in Skill Match with NAVA entry fees;
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participation in the Drop System and receipt of USDC commissions;
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participation in Alliance Core Recognition Programme;
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receipt of USDC payouts from Alliance Balance.
5.2. Age Verification
Age verification is implemented at the Platform level: Users provide their date of birth at registration. The 18+ requirement is enforced server-side at the checkout stage for all paid transactions and at the registration stage for the Drop System.
Users who confirm an age below 18 may access gameplay-only features but cannot complete the purchase flow for paid Products, cannot participate in NAVA-based Tournament Mode or Skill Match, and cannot participate in the Affiliate Marketing Programme.
5.3. Right to Verify
MANAVA may request additional age verification information at any time, including documentary evidence of age. MANAVA may restrict, suspend or terminate access where the age requirement is not met or cannot be verified.
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6. Fees and Payment
6.1. Subscription Fees
Fees for WinPass, Alliance Key and Oracle subscriptions are denominated in NAVA (for WinPass and Alliance Key) or in the equivalent of USD 10 per month for Oracle, payable through multiple payment methods per Section 3.5.3. The applicable subscription fees, terms and renewal conditions are set out in the Platform Rules and product notices, as displayed to the User prior to purchase.
6.2. NAVA Purchase Pricing
The exchange rate applicable to direct purchases of NAVA is determined by MANAVA in accordance with Section 3.2.4 and is displayed to the User prior to purchase. MANAVA may change the NAVA pricing at any time.
6.3. Non-Refundable Nature
Unless mandatory applicable law requires otherwise, purchases of NAVA, WinPass, Alliance Key, Oracle, Marketing Slots, In-game Items and other Platform Products are final and non-refundable. Purchases of Marketing Slots (whether Free-Booked or Purchased for NAVA) are non-refundable regardless of validation outcome. The User expressly agrees that, for purposes of EU consumer protection legislation, performance of the Services begins immediately upon purchase and the User waives any right of withdrawal in respect of digital content supplied not on a tangible medium.
6.4. Payment Methods
MANAVA may accept various payment methods for the purchase of NAVA and Oracle subscriptions, including bank cards (Visa, Mastercard), Apple Pay, Google Pay, USDC and other methods made available by MANAVA from time to time through licensed payment processors.
6.5. Payment Processor
Payments for direct purchases of NAVA and Oracle subscriptions are processed by licensed third-party payment processors engaged by MANAVA. The User’s payment data is collected and processed by the relevant payment processor in accordance with the payment processor’s terms and privacy policy. MANAVA does not store, process or have access to the User’s full payment card details.
6.6. Taxes
Prices displayed on the Platform may be exclusive or inclusive of applicable taxes depending on the User’s jurisdiction. The User is solely responsible for any personal income tax, value-added tax or other tax obligations arising from their use of the Services and Products in their jurisdiction of tax residence.
6.7. Subscription Risk Disclosures
6.7.1. No Guaranteed Proportional Benefits. Users acknowledge that the value, benefit and outcomes derived from a subscription (WinPass, Alliance Key or Oracle) or Marketing Slot may not be proportional to the price paid, due to factors such as tournament difficulty, individual player performance, frequency of platform engagement, technical issues, market conditions or other circumstances. MANAVA does not guarantee any specific level of benefit, return or outcome from any subscription or Marketing Slot.
6.7.2. Right to Restrict Subscription Usage. MANAVA may restrict the use of any subscription per tournament, per Skill Match, per account or per other Platform feature, in order to ensure competitive balance, prevent abuse or protect the integrity of the Platform. Any such limits will be disclosed in advance through the Platform Rules or event-specific rules.
6.7.3. Forfeiture for Misuse. Misuse of a subscription or Marketing Slot, including (without limitation) exploiting bugs or glitches, cheating, account sharing in violation of these Terms, fake UGC submissions, or coordinated manipulation, may result in forfeiture of the affected subscription and associated NAVA balance, In-game Items and other benefits, as well as additional account penalties in accordance with Section 16.
6.7.4. Expiration of Platform Units. NAVA balances, In-game Items and other Platform units may have expiration dates depending on their source (such as whether earned through gameplay, purchased directly, received as part of a subscription or awarded under a promotional campaign). Expiration terms will be disclosed at the time of issuance or in the Platform Rules. Expired units will be removed from User accounts without compensation, unless otherwise required by applicable law.
6.7.5. Platform Discontinuation. In the event that MANAVA discontinues the Platform, any Product, any subscription or any feature of the Platform, MANAVA may, at its sole discretion, offer a redemption window during which Users may use their remaining NAVA balances or unused subscription benefits. No refunds will be offered unless required by applicable mandatory law. MANAVA shall not be liable for any losses arising from the discontinuation of the Platform or any Product, subject to the limits of applicable law.
7. User Rights and Obligations
7.1. Account Security
The User is responsible for keeping their log-in credentials, password and access details to their personal cabinet on the MANAVA Platform confidential. For security purposes, MANAVA implements minimum two-factor authentication.
7.2. Unauthorised Access
In case of unauthorised access to the User’s personal cabinet or any other security violation, the User must immediately notify MANAVA via the official communication channels. The User agrees to provide all evidence of such unauthorised access upon request.
7.3. Prohibited Conduct
The User shall not:
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engage in any form of cheating, hacking, exploiting bugs, or manipulating game mechanics;
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provide false, inaccurate, incomplete or misleading information, including making false statements when using Telegram, Discord or other communication channels of MANAVA;
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use the Services or Products to perform illegal, unlawful or immoral activities;
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upload content that contains or is infected with viruses, malicious codes, or unsolicited advertising;
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disassemble, decompile, reverse-engineer, copy, modify or create derivative works of the Website, the App or the MANAVA SDK;
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take any action that imposes an unreasonable or excessive burden or load on the infrastructure of the Website, the App or the Platform, including (without limitation) automated scraping, denial-of-service attempts and excessive API calls;
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engage in actions that violate or may violate the copyright, privacy, property or other rights or interests of other Users or third parties;
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interfere with data, information or accounts belonging to other Users;
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engage in illegal use of email addresses, passwords, payment credentials or other personal information of any Person;
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take any action that may interrupt the operation of the Platform, the Website, the App, Telegram, Discord or interfere with the provision of the Services or Products;
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harass, threaten or engage in abusive behaviour towards other Users, MANAVA personnel or third parties;
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share, sell, lease, sublicense or transfer the User’s account, credentials or subscription rights to another Person without prior written consent from MANAVA;
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use the Platform for unauthorised commercial purposes, including unauthorised resale of subscriptions or NAVA;
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attempt to gain unauthorised access to other Users’ accounts or interfere with the Platform’s security features;
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engage in Market Misconduct of any kind;
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submit fraudulent or fake UGC content under the Marketing Slot Programme;
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artificially inflate engagement metrics for Marketing Slot validation;
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manipulate Alliance Balance through fraudulent marketing service claims;
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circumvent the Drop Jump mechanism through fake or transferred Oracle subscriptions.
7.4. User Representations
By using the Platform, the User represents and warrants that:
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the User has the legal capacity to enter into these Terms;
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the User meets the applicable age requirements set out in Section 5;
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the User is not located in, or a resident or citizen of, any jurisdiction restricted under Section 9;
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the funds used by the User to acquire Products are not derived from or related to any unlawful activities, including money laundering, terrorist financing, fraud, or other financial crime;
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the User will not use the Services or Products to finance, engage in, or otherwise support any unlawful activities.
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8. Intellectual Property
8.1. Ownership. MANAVA is the sole owner of, or holds a valid licence in respect of, all rights, title and interest in the IP Rights. The User does not acquire any rights in or to the IP Rights except those limited rights expressly licensed by MANAVA hereunder.
8.2. Licence to Use the Platform. Subject to the User’s compliance with these Terms, the User is granted a limited, revocable, non-exclusive, royalty-free and non-transferable licence to access and use the MANAVA Platform during the validity term of these Terms for the purposes set out herein.
8.3. Restrictions. The User shall not:
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alter, maintain, enhance or otherwise modify the Website, the App or the MANAVA SDK;
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disassemble, decompile, reverse-engineer, copy, transfer, broadcast or create derivative works based on the Website, the App or the MANAVA SDK;
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use any of MANAVA’s intellectual property without MANAVA’s prior written consent.
8.4. User-Generated Content. Users may create and submit content within or in connection with the MANAVA Platform, including game replays, screenshots, gameplay recordings, fan art, fan fiction, community submissions, tournament submissions, social media content referencing the Platform, UGC Activities under the Marketing Slot Programme, and other user-generated content (“User Content”). By creating, submitting or making available such User Content in connection with the Platform, the User grants MANAVA a perpetual, irrevocable, worldwide, royalty-free, sublicensable and transferable licence to use, reproduce, modify, adapt, translate, distribute, publicly display, publicly perform, broadcast and otherwise exploit such User Content in any form and through any media, for promotional, marketing, operational, broadcasting, editorial or other purposes related to the Platform, the MANAVA Gaming Ecosystem and MANAVA’s business. The User retains ownership of the User Content subject to the licence granted herein.
8.5. MANAVA Featuring User Content. MANAVA may, at its discretion, feature User Content in promotional materials, official MANAVA channels (Website, App, Telegram, Discord, social media), advertising campaigns, tournaments, broadcasts and editorial publications. Where reasonably practicable, MANAVA will provide credit to the creator of the featured User Content.
8.6. User Content for Community Events. User Content submitted in connection with community events, contests and giveaways organised by MANAVA is subject to the licence set out in Section 8.4. Submission of User Content in connection with such events constitutes the User’s representation that the User has all necessary rights to grant the licence and that the User Content does not infringe any third party’s rights.
8.7. Streaming and Broadcasting. Users may broadcast, stream or record their gameplay of the MANAVA games on third-party platforms (such as Twitch, YouTube, Kick and similar services), provided that they comply with:
(a) the terms of those platforms;
(b) the streaming and broadcasting guidelines published by MANAVA from time to time;
(c) applicable copyright law.
The use of copyrighted material that the User is not authorised to use (such as unlicensed music or third-party game footage) is prohibited.
8.8. User Representations Regarding Content. By creating, submitting or sharing User Content, the User represents and warrants that:
(a) the User has all necessary rights, licences and consents required to grant the licences set out in this Section 8;
(b) the User Content does not infringe or violate any third party’s intellectual property rights, privacy rights, publicity rights or other rights;
(c) the User Content does not contain unlawful, defamatory, obscene, harmful or otherwise objectionable material;
(d) the User shall be solely responsible for any claims arising from the User Content.
8.9. Removal of User Content. MANAVA may remove, restrict access to or refuse to publish any User Content at its sole discretion, including (without limitation) where the User Content violates these Terms, infringes third-party rights or is otherwise objectionable, in accordance with the moderation procedures set out in Section 3.20.
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9. Restricted Countries and Sanctions
9.1. MANAVA strictly complies with national and international sanctions regimes. The Services and Products are not offered to Users located in, or who are residents or citizens of, the following jurisdictions (the “Restricted Jurisdictions”):
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Russian Federation;
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Republic of Belarus;
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Islamic Republic of Iran;
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Democratic People’s Republic of Korea (North Korea);
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Syrian Arab Republic;
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Republic of Cuba;
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Bolivarian Republic of Venezuela;
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temporarily occupied territories of Ukraine, including Crimea, Donetsk and Luhansk regions;
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People’s Republic of China;
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any other jurisdiction subject to comprehensive sanctions of the United Nations, the European Union, the United States Office of Foreign Assets Control (OFAC), the United Kingdom, or the Republic of Cyprus.
9.2. MANAVA may update the list of Restricted Jurisdictions from time to time in response to changes in applicable sanctions regimes. The updated list will be reflected in these Terms.
9.3. MANAVA may implement IP geolocation controls and other technical measures to enforce the geographic restrictions. The User shall not use VPN services or other technical means to circumvent these geographic restrictions.
9.4. USDC payments under the Affiliate Marketing Programme are not made to Partners located in, or who are residents or citizens of, Restricted Jurisdictions. MANAVA may suspend or forfeit Alliance Balance of any Partner found to be in a Restricted Jurisdiction.
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10. Anti-Money Laundering and Counter-Terrorist Financing
10.1. MANAVA is committed to compliance with all applicable AML/CFT Requirements, in particular the Prevention and Suppression of Money Laundering and Terrorist Financing Law of 2007 (Law 188(I)/2007) of the Republic of Cyprus.
10.2. Internal AML/CFT Procedure. MANAVA maintains an internal Anti-Money Laundering and Anti-Terrorist Financing Procedure that sets out the financial security measures, risk assessment principles, transaction monitoring workflow, identification procedures, record-keeping rules and reporting obligations applicable to MANAVA.
10.3. Transaction Monitoring. MANAVA monitors transactions on the Platform using third-party tools and providers, including API Match Systems and AMLBot. Transactions identified as suspicious are subject to enhanced due diligence review.
10.4. Reporting Obligations. Where MANAVA has reasonable grounds to suspect that a transaction or activity may involve the proceeds of crime, money laundering, terrorist financing or other unlawful activity, MANAVA shall submit a Suspicious Transaction Report to the Unit for Combating Money Laundering (MOKAS) of the Republic of Cyprus via the GoAML portal, in accordance with applicable law.
10.5. User Cooperation. The User shall cooperate with MANAVA’s AML/CFT compliance procedures, including providing any documentation, information or evidence reasonably requested by MANAVA in connection with the AML/CFT Requirements.
10.6. Source of Funds. The User represents and warrants that all funds used to purchase Products on the Platform are derived from legitimate sources. MANAVA may request documentation evidencing the source of funds and the source of wealth, including but not limited to bank statements, employment documentation, tax returns, or other supporting documents.
10.7. Prohibited Activities. The User shall not use the Platform for, or in connection with, money laundering, terrorist financing, fraud, sanctions evasion, tax evasion, bribery, corruption, or any other unlawful activity.
11. Records and Reporting
11.1. All records of transactions on the Platform are reflected in the User’s personal cabinet on the MANAVA Platform for the User’s information.
11.2. The User may access transaction history and records on the MANAVA Platform. The User is responsible for checking records for errors and reporting any mistaken or unauthorised transaction to MANAVA as soon as possible. If the User does not report such a transaction within a reasonable time, MANAVA may treat it as correct.
11.3. Record Retention. MANAVA retains records of transactions, customer identification information and supporting documentation in accordance with applicable AML/CFT Requirements, for a period of at least five (5) years from the date of termination of the business relationship or completion of the transaction.
12. Confidentiality
12.1. Data Protection. MANAVA processes User personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable. The processing of personal data is described in the MANAVA Privacy Policy published on the Website.
12.2. User Confidentiality Obligations. The User shall maintain the confidentiality of any Confidential Information of MANAVA disclosed to the User in connection with the Services, including (without limitation) platform configurations, technical information, business strategies, MANAVA SDK documentation and unreleased Product information.
12.3. Disclosure to Engaged Entities. Each Party may disclose Confidential Information to its employees, officers, directors, owners, contractors, advisors, affiliates, consultants, auditors, professional advisers and other engaged entities (“Engaged Entities”) on a need-to-know basis, provided that such Engaged Entities are bound by confidentiality obligations no less stringent than those set out in these Terms.
12.4. Disclosure Under Law or Judicial Order. Notwithstanding Section 12.2, each Party is authorised to disclose Confidential Information without prior consent of the other Party where required by applicable law, regulatory request or judicial order. To the extent legally permitted, the disclosing Party shall: (a) provide the other Party with prior written notice of the required disclosure; and (b) reasonably cooperate, at the other Party’s request and expense, in any effort to contest, limit or otherwise affect the required disclosure.
12.5. Survival. Confidentiality obligations survive termination of these Terms.
13. Disclaimers
13.1. “As Is” Provision. The Services and Products are provided to the User “AS IS” and “AS AVAILABLE” with all faults and defects, without warranty of any kind. To the maximum extent permitted by applicable law, MANAVA expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Services and Products, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. MANAVA decides itself when to update or modify information published on the Website or in the App.
13.2. No Financial Advice. MANAVA is not authorised or regulated by any financial services authority and does not give any financial, tax, employment, legal or investment advice. The User agrees that MANAVA is not, and shall not be deemed to be, the User’s financial advisor.
13.3. No Fiduciary, Partnership or Joint Venture. Nothing in these Terms, in the Services, in the Products or in MANAVA’s relationship with the User shall be construed as creating any fiduciary relationship, partnership, joint venture, agency, trust or principal-agent relationship between MANAVA and the User. MANAVA does not act as the User’s agent, fiduciary or representative of any kind.
13.4. No Pledge or Guarantee of Value. MANAVA does not pledge or assume responsibility for the value, rate, performance or future utility of NAVA, MANAV, USDC (including the value of USDC payments under the Affiliate Marketing Programme), or any other digital asset, in-game credit or accounting unit referenced in connection with the Services or Products. NAVA pricing reflects MANAVA’s commercial pricing policy for a digital good and is subject to change at MANAVA’s discretion in accordance with Section 3.2.4. USDC is a third-party digital asset whose value, performance and continued availability depend on factors entirely outside MANAVA’s control.
13.5. Cryptocurrency and Digital Asset Risks. The User acknowledges the substantial risks associated with cryptocurrencies and other digital assets (including USDC), including price volatility, regulatory uncertainty, and risks of Cyber-attacks, Forks, technical failures, network congestion, smart contract vulnerabilities and security breaches. The User accepts these risks and acknowledges that MANAVA shall not be liable for any losses arising from cryptocurrency-related activities, holdings or transactions.
13.6. Fork and Network Risks. The User understands and accepts that cryptocurrencies and the blockchains on which they operate (including blockchains used for USDC transactions) may be subject to Forks or attacks on the security, integrity or operation of the relevant networks. Such events are beyond MANAVA’s control and could impact the price, value or operation of digital assets, or lead to network or platform shutdowns. In the case of a Fork or similar event, MANAVA may temporarily suspend access to the Services or Products, or to specific functionalities affected by the Fork.
13.7. Distributed Ledger Technology Risks. The User acknowledges that distributed ledger technology underlying digital assets (including USDC and any non-custodial wallet operations) operates as an open, decentralised system. Transactions executed on such networks are processed and recorded by third-party network participants beyond MANAVA’s control. MANAVA cannot guarantee the security, integrity, availability or performance of such networks.
13.8. Third-Party Services. The Services may include or interoperate with third-party services, including the Apple App Store, Google Play, Anybrain, API Match Systems, AMLBot, payment processors, Card Providers, voice technology providers, moderation providers, blockchain networks and other third parties. MANAVA does not control these third parties and shall not be responsible for their actions, omissions, content, security, fees or availability.
13.9. Third-Party Hyperlinks. The Website and the App may contain hyperlinks to third-party websites, services or content. Such hyperlinks are provided for convenience only. MANAVA does not endorse, control or assume responsibility for the content, accuracy, privacy practices or terms of any third-party websites or services. The User accesses third-party websites and services at their own risk.
13.10. Non-Custodial Wallet and Irreversibility. Where the Services involve a non-custodial wallet (including the MANAVA Wallet and Partner wallets used to receive USDC payments under the Affiliate Marketing Programme), transactions are processed and recorded on a public blockchain ledger beyond MANAVA’s control. The User acknowledges that such transactions are irreversible once confirmed on the relevant blockchain, that MANAVA cannot reverse, modify or cancel such transactions, and that the User is fully responsible for the accuracy, security and consequences of their actions.
13.11. User Security Responsibility. While MANAVA uses reasonable endeavours to ensure that the Website and the App are secure and free of errors, viruses and other malware, MANAVA does not warrant or guarantee that the Website, the App or any User device used to access the Services will be free of security vulnerabilities or unauthorised access. The User is responsible for taking appropriate measures to protect their own devices, credentials and data, including the use of secure passwords, two-factor authentication, updated anti-virus software and secure networks.
13.12. Transmission and Communication Failures. MANAVA shall not be responsible or liable for any losses resulting directly or indirectly from any failure of transmission, communication or computer facilities, including (without limitation) internet outages, mobile network failures, device malfunctions, App crashes or any other technical interruptions.
13.13. Cross-Border Transaction Risks. The User acknowledges that the use of the Services and Products may involve cross-border transactions (including in connection with USDC payments to Partners under the Affiliate Marketing Programme) and may be subject to varying laws, regulations and restrictions in different jurisdictions. The User is solely responsible for compliance with all applicable laws in their jurisdiction, including tax, currency, sanctions and financial reporting laws.
13.14. Tax Authority Requests. The User acknowledges that MANAVA may receive requests for information from tax authorities, regulators or other competent authorities, and is required to comply with such requests in accordance with applicable law. By using the Services, the User authorises MANAVA to provide such information to relevant authorities to the extent required by law, and to retain User information for the period required for compliance with such obligations.
13.15. NAVA, MANAV and Subscription Disclaimers. Without limiting any other provision of these Terms:
(a) NAVA is a closed-loop in-game credit with no real-world monetary value;
(b) MANAV is an internal accounting mechanism with no tradeable, transferable or convertible character;
(c) the Alliance Key, WinPass and Oracle subscriptions are non-refundable digital subscriptions providing in-platform benefits, and do not represent investments, securities or financial products;
(d) MANAVA makes no representation or warranty regarding the future value, utility or continued availability of any of the foregoing.
13.16. Platform Discontinuation. MANAVA may discontinue the Platform, any Product, any subscription or any feature at any time, subject to the provisions of Section 6.7.5. MANAVA shall not be liable for any losses arising from such discontinuation, including (without limitation) loss of expected NAVA balance, loss of expected subscription benefits or loss of Partner commissions, except to the extent that liability cannot be excluded by mandatory applicable law.
13.17. No Reliance. The User acknowledges that they do not rely on any representation, warranty or statement made by MANAVA or its representatives, other than those expressly set out in these Terms or any other written agreement between the Parties.
13.18. Skill-Based Gaming Nature. The Platform is designed exclusively as a skill-based gaming environment. MANAVA does not offer any gambling services, casino games, betting on chance outcomes, or games in which the outcome depends predominantly on chance rather than skill. The Platform is a technical operator of skill-based gaming and does not take commission from prize pools.
13.19. Alliance Balance Disclaimers. Alliance Balance is an internal accounting tool with no independent monetary value. The “$” symbol used in the Platform interface is exclusively indicative and does not constitute USDC, fiat currency, electronic money, or a promise of specific monetary payout. USDC payouts are subject to validation, Hold Period, minimum threshold, KYC, and other conditions per Section 3.19. MANAVA does not custody Partner funds in respect of Alliance Balance.
13.20. Marketing Slot Disclaimers. Purchase or booking of Marketing Slots is non-refundable. Compensation amount is determined by MANAVA at its sole discretion. Validation outcome may result in no compensation. MANAVA does not guarantee any specific validation outcome or compensation amount.
13.21. Recognition Allocation Disclaimers. Recognition Allocation under Alliance Core constitutes a discretionary marketing expense of MANAVA. Recognition Allocation is not a fixed or guaranteed percentage of any indicator, not a distribution of MANAVA’s turnover, not a share in profits, and not a guarantee of any specific income.
14. Limitation of Liability
14.1. Exclusion of Consequential Damages. To the maximum extent permitted by applicable law, MANAVA shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, including (without limitation) loss of profit, loss of revenue, loss of business opportunity, loss of expected winnings, loss of data or loss of goodwill, arising from or in connection with the Services, the Products or these Terms.
14.2. Cap on Liability. Subject to Section 14.3, MANAVA’s aggregate liability to the User in respect of all claims arising from or in connection with the Services, the Products or these Terms shall not exceed the total amount paid by the User to MANAVA in the twelve (12) months preceding the event giving rise to the claim.
14.3. Exceptions. Nothing in these Terms limits or excludes MANAVA’s liability for:
(a) death or personal injury caused by MANAVA’s negligence;
(b) fraud or fraudulent misrepresentation;
(c) any other liability that cannot be excluded or limited under applicable mandatory law.
14.4. Skill-Based Losses. Losses of NAVA in Skill Match, tournament entry fees, subscription fees or other Platform-denominated amounts arising from skill-based competitive outcomes are inherent to the nature of the Platform and do not constitute recoverable losses.
14.5. Third-Party Actions. MANAVA shall not be liable for losses arising from the acts, omissions or failures of third parties, including payment processors, blockchain networks, Card Providers, KYC providers, voice technology providers, moderation providers, Anybrain and distribution platforms.
15. Indemnification
15.1. The User shall indemnify, defend and hold harmless MANAVA, its affiliates, officers, directors, employees, agents and licensors from and against any and all claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising from or in connection with:
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the User’s breach of these Terms or the Platform Rules;
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the User’s violation of applicable law or the rights of any third party;
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the User’s misuse of the Services, the Products or the Platform;
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User Content created, submitted or shared by the User;
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unauthorised access to the Platform arising from the User’s failure to maintain the security of their account credentials.
15.2. MANAVA reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification by the User, in which case the User shall cooperate with MANAVA in asserting any available defences.
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16. Termination
16.1. Term. These Terms remain in force for as long as the User accesses or uses the Website, the App, the Services or the Products, unless terminated earlier in accordance with this Section 16.
16.2. Termination by User. The User may terminate their use of the Services and Products at any time by ceasing to use the Website, the App, the Services and the Products, and, where applicable, requesting the closure of their account through the channels designated by MANAVA.
16.3. Termination by MANAVA. MANAVA is entitled, at any time, without liability, to vary, suspend or terminate the provision of the Services or Products, the User’s account, or the User’s access to any feature of the Platform, with or without prior notice, in the following circumstances:
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MANAVA has reasonable grounds to believe that the User has not complied with these Terms or the Platform Rules;
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MANAVA has reasonable grounds to believe that the User’s transactions or activities are related to any unlawful or fraudulent activity, including money laundering, terrorist financing, fraud, sanctions evasion, tax evasion or any other financial crime;
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suspicion of cheating, fraud, manipulation, Market Misconduct or other prohibited conduct;
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the application of sanctions, restrictive measures or other geographical restrictions to the User;
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a request from a competent authority, court, regulator or law enforcement body;
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violation of applicable AML/CFT Requirements;
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MANAVA is required to do so by applicable law, regulation or internal policy;
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the User fails to comply with reasonable requests for additional information, documentation or verification;
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non-payment of amounts due to MANAVA;
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inactivity for a prolonged period as specified in the Platform Rules;
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any other circumstance set out in these Terms or the Platform Rules.
16.4. Effects of Termination. Upon termination, the User’s right to use the Services and Products shall cease immediately. NAVA balances, In-game Items and subscriptions are non-refundable and may be forfeited at MANAVA’s discretion in accordance with the Platform Rules. Drop System participation shall cease and any unpaid commissions may be forfeited in accordance with Section 3.7.16. Upon termination, accrued Alliance Balance is subject to normal payout conditions if the Partner is not in breach. In case of breach or fraud, MANAVA reserves clawback rights on Alliance Balance and may forfeit unpaid amounts.
16.5. Survival. All provisions of these Terms which by their nature should survive termination shall survive, including (without limitation) the provisions on Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Confidentiality, Governing Law and Dispute Resolution.
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17. Electronic Communication
17.1. Equivalent Legal Effect. The User agrees that all communications, agreements, documents, notices, disclosures and confirmations between the User and MANAVA may be delivered via the Website, the App, electronic mail or other electronic means as MANAVA deems fit. Such electronic communications shall have the equivalent legal effect, validity, admissibility and enforceability of communications in writing.
17.2. Electronic Signatures. The User acknowledges and agrees that any action expressing acceptance or consent taken by the User through electronic means shall constitute a valid electronic signature equivalent to a handwritten signature. Such actions include (without limitation): clicking an “accept”, “agree”, “submit”, “confirm”, “sign-up” or equivalent button; entering a two-factor authentication code, one-time password or other verification code; tapping or selecting a checkbox; and similar actions. MANAVA implements the technical means necessary to ensure the protection of the communication and the identifiability of the signatory.
17.3. Authorisation for Electronic Delivery. The User authorises MANAVA to deliver all communications, notices and documents to the User via electronic means. It is the User’s responsibility to ensure that the communication details (including email address, App account and Telegram or Discord identifiers, where applicable) are correct, operational and available for receipt of communications.
17.4. Time of Receipt. Electronic communications shall be deemed received at the time of posting on the Website or the App, or three (3) hours after sending via other electronic means, whichever is earlier, unless a delivery failure notice is received by MANAVA. The User is deemed to have constructive knowledge of any communications published on the Website or in the App.
18. Governing Law and Dispute Resolution
18.1. Governing Law. These Terms and any non-contractual obligations arising out of or in connection with these Terms shall be governed by, and construed in accordance with, the laws of the Republic of Cyprus, without regard to its conflict of laws principles.
18.2. Jurisdiction. Subject to Section 18.3, the courts of the Republic of Cyprus shall have exclusive jurisdiction to settle any dispute, claim or controversy arising out of or in connection with these Terms. MANAVA reserves the right to bring proceedings against the User in the courts of the User’s domicile or in any other court of competent jurisdiction.
18.3. Consumer Protection. Where the User qualifies as a consumer under applicable EU or other consumer protection legislation, the User retains the protection of mandatory provisions of the law of the country in which the User has their habitual residence. Nothing in this Section 18 limits the User’s right to bring proceedings in the courts of their country of residence where required by such mandatory consumer protection legislation.
18.4. Class Action Waiver. To the maximum extent permitted by applicable law, the User waives any right to participate in a class action or consolidated proceeding against MANAVA.
19. Miscellaneous
19.1. Entire Agreement. These Terms, together with the Platform Rules and any documents expressly incorporated by reference (including the Alliance Agreement in respect of Partners), constitute the entire agreement between the User and MANAVA concerning the subject matter hereof, and supersede all prior agreements, understandings and communications, whether written or oral.
19.2. Severability. If any provision of these Terms is held to be invalid, unlawful or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
19.3. No Waiver. MANAVA’s failure to enforce any provision of these Terms shall not be construed as a waiver of that or any other provision.
19.4. Assignment. The User may not assign, transfer or delegate any rights or obligations under these Terms without MANAVA’s prior written consent. MANAVA may assign, transfer or delegate its rights and obligations under these Terms at any time, including in connection with a merger, acquisition, sale of assets or corporate reorganisation.
19.5. Third-Party Rights. These Terms do not confer any rights or remedies on any Person other than the Parties, except where expressly provided.
19.6. Language. These Terms are executed in English. Translations of these Terms into other languages may be made available for information purposes only. In case of any inconsistency between the English version and a translated version, the English version shall prevail.
19.7. Notices. All notices to MANAVA shall be sent to sho@manava.io or the postal address of MANAVA’s registered office set out at the beginning of these Terms.
19.8. Contact Information.
MANAVA Multiverse Ltd Registration Number: HE 475610 Registered Office: Eleftherias 19, Lakatamia, 2312, Nicosia, Cyprus Email: sho@manava.io Website: manava.io
19.9. Alliance Agreement Incorporation. Partners participating in the Affiliate Marketing Programme are additionally subject to the Marketing Partnership Agreement (“Alliance Agreement”) published on the Website, which sets out the detailed terms of participation, including the Drop System, Alliance Core Recognition Programme, Marketing Slot Programme, Partner Categories, and Alliance Balance. The Alliance Agreement is incorporated into these Terms by reference in respect of Partners. In case of conflict between these Terms and the Alliance Agreement, the more specific provisions of the Alliance Agreement shall prevail in respect of participation in the Affiliate Marketing Programme.
End of Terms and Conditions
MANAVA Multiverse Ltd Version 4.1 Effective Date: 1 July 2026

